Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction (Total Quality Management)
by Robert B. Woodruff
ISBN 13: 9781557865533
Format: Illustrated (358 pages) Publisher: Wiley Published: 12 Apr 1996
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Skin City: Behind the Scenes of the Las Vegas Sex Industry
by Jack Sheehan
ISBN 13: 9780060838799
Format: Illustrated (316 pages) Publisher: HarperCollins Publishers Published: 02 Feb 2006
Managing Translation Services (Topics in Translation)
by Geoffrey Samuelsson-Brown
ISBN 13: 9781853599132
Format: Paperback (162 pages) Publisher: Multilingual Matters Ltd Published: 14 Sep 2006
Raj Rhapsodies: Tourism, Heritage and the Seduction of History (New Directions in Tourism Analysis)
by Carol E. Henderson; Maxine Weisgrau, Carol Henderson;Maxine Weisgrau
ISBN 13: 9780754670674
Format: Hardcover (236 pages) Publisher: Ashgate Published: 28 Jun 2007
The Economics of Tourism (Routledge Advances in Tourism)
by Mike Stabler,M Thea Sinclair
ISBN 13: 9780415170765
Format: Paperback (276 pages) Publisher: Routledge Published: 20 Nov 1997 Other Format: Paperback
The Ludwig Book: A Business History and Dating Guide
by Rob Cook
ISBN 13: 9781888408096
Format: Paperback (302 pages) Publisher: Rebeats Published: 30 Nov 2003
Japanese Corporate Transition in Time and Space
by Tomoko Kurihara
ISBN 13: 9781403966544
Format: Hardcover (228 pages) Publisher: Palgrave Macmillan Published: 18 Nov 2009
Health and Wellness Tourism: Spas and Hot Springs (Aspects of Tourism)
by Patricia Erfurt-Cooper, Malcolm Cooper
ISBN 13: 9781845411114
Format: Paperback (336 pages) Publisher: Channel View Publications Published: 15 Jul 2009
Up in the Air: How Airlines Can Improve Performance by Engaging Their Employees
by Greg J. Bamber,Jody Hoffer Gittell,Thomas A. Kochan,Andrew Von Nordenflycht
ISBN 13: 9780801447471
Format: Illustrated (240 pages) Publisher: Cornell University Press Published: 08 Jan 2009
Paying for Health, Education, and Housing: How Does the Centre Pull the Purse Strings?
by Howard Glennerster,John Hills,Tony Travers
ISBN 13: 9780199240784
Format: Hardcover (256 pages) Publisher: OUP Oxford Published: 03 Aug 2000
Global Silk Industry: A Complete Source Book
by Rajatvaty Datta, Mahesh Nanavaty
ISBN 13: 9781581124934
Format: Paperback (428 pages) Publisher: Universal Publishers,US Published: 15 Feb 2005
Industrialisation and the British Colonial State: West Africa, 1939-51
by Lawrence Butler
ISBN 13: 9780714647036
Format: Hardcover (320 pages) Publisher: Routledge Published: 01 Apr 1997