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Showing 49 to 60 of 150 results
Managing and Motivating Contact Center Employees Managing and Motivating Contact Center Employees by Malcolm Carlaw,Peggy Carlaw,Vasudha Deming,Kurt Friedmann

Managing and Motivating Contact Center Employees

by Malcolm Carlaw,Peggy Carlaw,Vasudha Deming,Kurt Friedmann


ISBN 13: 9780071388887

Format: Paperback (350 pages)
Publisher: McGraw-Hill Education
Published: 01 Jan 2003

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Bottom-Line Call Center Management: Creating a Culture of Accountability and Excellent Customer Service (Improving Human Performance) Bottom-Line Call Center Management: Creating a Culture of Accountability and Excellent Customer Service (Improving Human Performance) by David L. Butler Ph.D

Bottom-Line Call Center Management: Creating a Culture of Accountability and Excellent Customer Service (Improving Human Performance)

by David L. Butler Ph.D


ISBN 13: 9780750676847

Format: Paperback (178 pages)
Publisher: A Butterworth-Heinemann Title
Published: 27 Apr 2004

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360 Degrees Feedback: Powerful New Model for Employee Assessment and Performance Improvement 360 Degrees Feedback: Powerful New Model for Employee Assessment and Performance Improvement by Mark R. Edwards, Ann J. Ewen

360 Degrees Feedback: Powerful New Model for Employee Assessment and Performance Improvement

by Mark R. Edwards, Ann J. Ewen


ISBN 13: 9780814403266

Format: Hardcover (256 pages)
Publisher: Amacom
Published: 01 Jun 1996

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The Performance Appraisal Question and Answer Book: A Survival Guide for Managers The Performance Appraisal Question and Answer Book: A Survival Guide for Managers by Dick Grote

The Performance Appraisal Question and Answer Book: A Survival Guide for Managers

by Dick Grote


ISBN 13: 9780814471517

Format: Illustrated (254 pages)
Publisher: Amacom
Published: 01 Jun 2002

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The Appraisal Checklist: Help Your Team to Get the Results You Both Want (Smarter Solutions: the People Pack) The Appraisal Checklist: Help Your Team to Get the Results You Both Want (Smarter Solutions: the People Pack) by Brian Watling

The Appraisal Checklist: Help Your Team to Get the Results You Both Want (Smarter Solutions: the People Pack)

by Brian Watling


ISBN 13: 9780273644835

Format: Paperback (152 pages)
Publisher: Financial Times/ Prentice Hall
Published: 24 Nov 1999
Other Format: Hardcover, Paperback

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Jobs, Roles and People: New World of Job Evaluation Jobs, Roles and People: New World of Job Evaluation by Derek Pritchard, Helen Murlis, Sir John Harvey Jones

Jobs, Roles and People: New World of Job Evaluation

by Derek Pritchard, Helen Murlis, Sir John Harvey Jones


ISBN 13: 9781857880076

Format: Hardcover (256 pages)
Publisher: Nicholas Brealey Publishing
Published: 26 Nov 1992

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Training Evaluation Pocketbook: Training Evaluation Pocketbook (Management Pocketbooks) Training Evaluation Pocketbook: Training Evaluation Pocketbook (Management Pocketbooks) by Paul Donovan & John Townsend

Training Evaluation Pocketbook: Training Evaluation Pocketbook (Management Pocketbooks)

by Paul Donovan & John Townsend


ISBN 13: 9781903776230

Format: Paperback (128 pages)
Publisher: Management Pocketbooks
Published: 01 Sep 2004

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How to Do a Superior Performance Appraisal How to Do a Superior Performance Appraisal by William S. Swan

How to Do a Superior Performance Appraisal

by William S. Swan


ISBN 13: 9780471514688

Format: Paperback (236 pages)
Publisher: Wiley
Published: 14 Feb 1991

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Productive Performance Appraisals Productive Performance Appraisals by Paul Falcone, Randi Sachs

Productive Performance Appraisals

by Paul Falcone, Randi Sachs


ISBN 13: 9780814474228

Format: Paperback (128 pages)
Publisher: Amacom
Published: 01 Apr 2007

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Bridging the Performance Gap Bridging the Performance Gap by Trevor J. Bentley

Bridging the Performance Gap

by Trevor J. Bentley


ISBN 13: 9780566077609

Format: Hardcover (190 pages)
Publisher: Gower Publishing Ltd
Published: 19 Dec 1996

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Perfect Appraisal: All You Need to Get it Right First Time (The perfect series) Perfect Appraisal: All You Need to Get it Right First Time (The perfect series) by Howard Hudson

Perfect Appraisal: All You Need to Get it Right First Time (The perfect series)

by Howard Hudson


ISBN 13: 9780712655415

Format: Paperback (96 pages)
Publisher: Random House Business
Published: 27 Aug 1992

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Conducting Staff Appraisals: How to Set Up a Review System That Really Will Improve Individual Performance and Organisational Results Conducting Staff Appraisals: How to Set Up a Review System That Really Will Improve Individual Performance and Organisational Results by Nigel Hunt

Conducting Staff Appraisals: How to Set Up a Review System That Really Will Improve Individual Performance and Organisational Results

by Nigel Hunt


ISBN 13: 9781845282134

Format: Paperback (245 pages)
Publisher: How To Books Ltd
Published: 27 Jul 2007

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