Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the Phone (Telecom Library)
by Stephen Coscia
ISBN 13: 9781578200467
Format: Paperback (142 pages) Publisher: Routledge Published: 11 Jan 1999
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fruITion: Creating the Ultimate Corporate Strategy for Information Technology
by Chris Potts
ISBN 13: 9780977140039
Format: Perfect Paperback (216 pages) Publisher: Technics Publications, LLC Published: 12 Feb 2008
The Future of Reputation: Gossip, Rumor, and Privacy on the Internet
by D J Solove
ISBN 13: 9780300144222
Format: Illustrated (256 pages) Publisher: Yale University Press Published: 31 Oct 2008
Delete: The Virtue of Forgetting in the Digital Age (New in Paper)
by Viktor Mayer-Schonberger
ISBN 13: 9780691150369
Format: Paperback (272 pages) Publisher: Princeton University Press Published: 25 Jul 2011 Other Format: Hardcover
Cluetrain Manifesto
by Levine,Locke
ISBN 13: 9780465024094
Format: Paperback (320 pages) Publisher: Basic Books Published: 02 Jun 2011
Transforming the Law: Essays on Technology, Justice, and the Legal Marketplace
by Richard Susskind
ISBN 13: 9780199264742
Format: Illustrated (332 pages) Publisher: Oxford University Press, USA Published: 21 Aug 2003 Other Format: Hardcover
ITIL V3 Foundation Handbook (single)
by Office of Government Commerce
ISBN 13: 9780113311972
Format: Paperback (190 pages) Publisher: The Stationery Office Published: 01 Jun 2009
The Future of Law: Facing the Challenges of Information Technology
ISBN 13: 9780198764960
Format: Paperback (384 pages) Publisher: Oxford University Press Published: 12 Mar 1998
Law on the Web: A Guide for Students and Practitioners
by Stuart Stein
ISBN 13: 9780130605719
Format: Paperback (206 pages) Publisher: Routledge Published: 12 Feb 2003
Passing your ITIL foundation exam: the official study aid: The Official ITIL Foundation Study Aid
by Christian F. Nissen,OGC - Office of Government Commerce
ISBN 13: 9780113310791
Format: Paperback (183 pages) Publisher: Stationery Office Published: 15 Nov 2007
The Data Protection Act: Practical Guide for Managers and Professionals
by T.R.H. Sizer, P. Newman
ISBN 13: 9780566024450
Format: Hardcover (236 pages) Publisher: Gower Publishing Ltd Published: 13 Dec 1984
Copyright and E-learning: A Guide for Practitioners
by N/A
ISBN 13: 9781856046657
Format: Paperback (192 pages) Publisher: Facet Publishing Published: 25 May 2010