Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the Phone (Telecom Library)
by Stephen Coscia
ISBN 13: 9781578200467
Format: Paperback (142 pages) Publisher: Routledge Published: 11 Jan 1999
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Information Technology Law
by Ian J. Lloyd
ISBN 13: 9780199299775
Format: Paperback (650 pages) Publisher: OUP Oxford Published: 26 Jun 2008 Other Format: Paperback
Practical Guide to Business Law and the Internet
by Peter Adediran
ISBN 13: 9780749437343
Format: Hardcover (288 pages) Publisher: Kogan Page Ltd Published: 21 May 2002
Everything Is Miscellaneous
by David Weinberger
ISBN 13: 9780805088113
Format: Paperback (288 pages) Publisher: Holt Paperbacks Published: 01 Jul 2008 Other Format: Hardcover
ITIL V3 Foundation Handbook (single)
by Office of Government Commerce
ISBN 13: 9780113311972
Format: Paperback (190 pages) Publisher: The Stationery Office Published: 01 Jun 2009
ISBN 13: 9780406914897
Format: Paperback (681 pages) Publisher: LexisNexis UK Published: 15 Aug 2000 Other Format: Paperback
The Future of Ideas: The Fate of the Commons in a Connected World
by Lawrence Lessig
ISBN 13: 9780375505782
Format: Hardcover (368 pages) Publisher: Random House Trade Published: Oct 2001 Other Format: Paperback
Transforming the Law: Essays on Technology, Justice and the Legal Marketplace
by Richard Susskind
ISBN 13: 9780198299226
Format: Hardcover (320 pages) Publisher: OUP Oxford Published: 21 Dec 2000 Other Format: Illustrated
Wired for Innovation: How Information Technology Is Reshaping the Economy
by E Brynjolfsson
ISBN 13: 9780262013666
Format: Hardcover (128 pages) Publisher: MIT Press Published: 16 Oct 2009
Remix: Making Art and Commerce Thrive in the Hybrid Economy
ISBN 13: 9781408113479
Format: Paperback (352 pages) Publisher: Bloomsbury Academic Published: 16 Oct 2008
Successful Websites: Get Brilliant Results Fast
by David Kelly
ISBN 13: 9781854584809
Format: Paperback (128 pages) Publisher: Crimson Publishing Published: 15 Aug 2009
Passing your ITIL foundation exam: the official study aid: The Official ITIL Foundation Study Aid
by Christian F. Nissen,OGC - Office of Government Commerce
ISBN 13: 9780113310791
Format: Paperback (183 pages) Publisher: Stationery Office Published: 15 Nov 2007