Buy Used and New Training Books

Customer Service Management Training 101: Quick and Easy Techniques that Get Great Results

by Renee Evenson

ISBN 13: 9780814417157

Format: Paperback (224 pages)
Publisher: Amacom
Published: 20 Oct 2011

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Management and Leadership Development

by Dr Christopher Mabey, Tim Finch Lees

ISBN 13: 9781412929028

Format: Paperback (280 pages)
Publisher: Sage Publications Ltd
Published: 12 Dec 2007

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Extraordinary Learning in the Workplace (Innovation and Change in Professional Education)

by

ISBN 13: 9789400702707

Format: Hardcover (219 pages)
Publisher: Springer
Published: 07 Jan 2011

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Learning, Training, and Development in Organizations (SIOP Organizational Frontiers Series)

by Steve W.J. Kozlowski, Eduardo Salas

ISBN 13: 9780805855593

Format: Hardcover (552 pages)
Publisher: Routledge Academic
Published: 06 Aug 2009

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Performance Counts and Accountability Pays: Holding Learners Accountable in a Business Setting

by Tony Alessandra,Frank W. Sarr,Pamela Larson Truax

ISBN 13: 9780970699206

Format: Illustrated (144 pages)
Publisher: Alessandra & Associates, Inc.
Published: 01 Oct 2001

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Delivering E-Learning: A Complete Strategy for Design Application and Assessment

by Kenneth Fee

ISBN 13: 9780749453978

Format: Illustrated (192 pages)
Publisher: Kogan Page
Published: 03 Apr 2009

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International Perspectives on Competence Development

by Knud Illeris

ISBN 13: 9780415492119

Format: Paperback (240 pages)
Publisher: Routledge
Published: 18 May 2009
Other Format: Hardcover

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The Call Centre Training Handbook: A Complete Guide to Learning and Development in Contact Centres

by John P. Wilson

ISBN 13: 9780749450885

Format: Illustrated (336 pages)
Publisher: Kogan Page
Published: 03 Dec 2008

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Preparing Learners for e-Learning

by George M. Piskurich

ISBN 13: 9780787963965

Format: Illustrated (194 pages)
Publisher: John Wiley & Sons
Published: 25 Mar 2003

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The Conflict and Communication Activity Book: 30 High-impact Training Exercises for Adult Learners

by Withers

ISBN 13: 9780814471678

Format: Paperback (256 pages)
Publisher: Amacom
Published: 01 Jun 2003

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The SAGE Handbook of Workplace Learning

by

ISBN 13: 9781847875891

Format: Hardcover (504 pages)
Publisher: Sage Publications Ltd
Published: 21 Sep 2010

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Developing Technical Training: A Structured Approach for Developing Classroom and Computer-based Instructional Materials

by Ruth C. Clark

ISBN 13: 9780787988463

Format: Hardcover (288 pages)
Publisher: Jossey Bass
Published: 15 Jan 2008

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