Competence and Organizational Change: A Handbook
by Shirley Fletcher
ISBN 13: 9780749421410
Format: Paperback (224 pages) Publisher: Kogan Page Ltd Published: 25 Jan 1998
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Developing and Training Human Resources in Organizations
by Kenneth N. Wexley,Gary P. Latham
ISBN 13: 9780130894977
Format: Paperback (354 pages) Publisher: Prentice Hall Published: 25 Sep 2001
Active Training: A Handbook of Techniques, Designs, Case Examples and Tips
by Melvin L. Silberman
ISBN 13: 9780787939892
Format: Hardcover (336 pages) Publisher: John Wiley & Sons Published: 13 May 1998
Bottom-Line Call Center Management: Creating a Culture of Accountability and Excellent Customer Service (Improving Human Performance)
by David L. Butler Ph.D
ISBN 13: 9780750676847
Format: Paperback (178 pages) Publisher: A Butterworth-Heinemann Title Published: 27 Apr 2004
ACTION LEARNING 2ND EDITION
by Ian McGill, Liz Beaty
ISBN 13: 9780749415341
Format: Paperback (237 pages) Publisher: Kogan Page Published: 01 Aug 1995
The Complete Guide to Customer Service (Wiley Series in Training and Development)
by Linda M. Lash
ISBN 13: 9780471624288
Format: Hardcover (240 pages) Publisher: John Wiley & Sons Published: 14 Dec 1988
Designing Competence-based Training (Practical Trainer S.)
ISBN 13: 9780749421960
Format: Paperback (112 pages) Publisher: Kogan Page Ltd Published: 24 Apr 1997
Improving Workplace Learning (Improving Learning)
by Karen Evans, Lorna Unwin, Phil Hodkinson, Helen Rainbird
ISBN 13: 9780415371209
Format: Paperback (224 pages) Publisher: Routledge Published: 31 Aug 2006
Total Engagement: Using Games and Virtual Worlds to Change the Way People Work and Businesses Compete
by Byron Reeves, J. Leighton Read
ISBN 13: 9781422146576
Format: Hardcover (288 pages) Publisher: Harvard Business School Press Published: 01 Nov 2009
Education, Training and Employment: The Educational Response, Vol. 2
by Geoff Esland
ISBN 13: 9780201544305
Format: Paperback (381 pages) Publisher: Addison Wesley Published: 01 Nov 1990 Other Format: Paperback
Leadership in Organizations
by John Storey
ISBN 13: 9780415310338
Format: Paperback (368 pages) Publisher: Routledge Published: 23 Oct 2003
Introducing Investors in People: A Manager's Guide and Workbook
by Mary McLuskey, Ruth Spelman
ISBN 13: 9780749431037
Format: Paperback (160 pages) Publisher: Kogan Page Ltd Published: 01 Dec 1999