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The Big Book of Customer Service Training Games (Big Book Series): Quick, Fun Activities for Training Customer Service Reps, Salespeople, and Anyone Else Who Deals With Customers The Big Book of Customer Service Training Games (Big Book Series): Quick, Fun Activities for Training Customer Service Reps, Salespeople, and Anyone Else Who Deals With Customers by Peggy Carlaw

The Big Book of Customer Service Training Games (Big Book Series): Quick, Fun Activities for Training Customer Service Reps, Salespeople, and Anyone Else Who Deals With Customers

by Peggy Carlaw


ISBN 13: 9780070779747

Format: Paperback (224 pages)
Publisher: McGraw-Hill Education
Published: 01 Oct 1998
Other Format: Paperback

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Training Needs Analysis in a week (IAW) Training Needs Analysis in a week (IAW) by Tom Holden

Training Needs Analysis in a week (IAW)

by Tom Holden


ISBN 13: 9780340857731

Format: Paperback (96 pages)
Publisher: Hodder & Stoughton
Published: 29 Nov 2002

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Trainer's Tool Kit Trainer's Tool Kit by Cyril Charney,Kathy Conway

Trainer's Tool Kit

by Cyril Charney,Kathy Conway


ISBN 13: 9780814479445

Format: Paperback (223 pages)
Publisher: Amacom
Published: 01 Oct 1997
Other Format: Paperback

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Participatory Workshops: A Sourcebook of 21 Sets of Ideas and Activities Participatory Workshops: A Sourcebook of 21 Sets of Ideas and Activities by Robert Chambers

Participatory Workshops: A Sourcebook of 21 Sets of Ideas and Activities

by Robert Chambers


ISBN 13: 9781853838637

Format: Illustrated (240 pages)
Publisher: Routledge
Published: 01 May 2002

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COMPETENCIES HANDBOOK, THE (UK PROFESSIONAL BUSINESS Management / Business) COMPETENCIES HANDBOOK, THE (UK PROFESSIONAL BUSINESS Management / Business) by STEVE WHIDDETT

COMPETENCIES HANDBOOK, THE (UK PROFESSIONAL BUSINESS Management / Business)

by STEVE WHIDDETT


ISBN 13: 9780852927359

Format: Paperback (224 pages)
Publisher: McGraw-Hill Education / Europe, Middle East & Africa
Published: 13 May 1999

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Workshops that Work: 100 Ideas to Make Your Training Events More Effective (MCGRAW HILL TRAINING SERIES) Workshops that Work: 100 Ideas to Make Your Training Events More Effective (MCGRAW HILL TRAINING SERIES) by Tom Bourner,Viv Martin,Phil Race

Workshops that Work: 100 Ideas to Make Your Training Events More Effective (MCGRAW HILL TRAINING SERIES)

by Tom Bourner,Viv Martin,Phil Race


ISBN 13: 9780077078003

Format: Paperback (232 pages)
Publisher: McGraw-Hill Education / Australia
Published: 01 Jun 1993

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Empowering Team Learning: Enabling Ordinary People to do Extraordinary Things (Developing Practice) Empowering Team Learning: Enabling Ordinary People to do Extraordinary Things (Developing Practice) by Michael Pearn

Empowering Team Learning: Enabling Ordinary People to do Extraordinary Things (Developing Practice)

by Michael Pearn


ISBN 13: 9780852927342

Format: Paperback (176 pages)
Publisher: Chartered Institute of Personnel & Development
Published: 01 Oct 1998

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The NVQ Assessor, Verifier and Candidate Handbook: A Practical Guide to Units A1, A2 and V1, and STTTLSS Domain E The NVQ Assessor, Verifier and Candidate Handbook: A Practical Guide to Units A1, A2 and V1, and STTTLSS Domain E by Ros OLLIN,Jenny TUCKER

The NVQ Assessor, Verifier and Candidate Handbook: A Practical Guide to Units A1, A2 and V1, and STTTLSS Domain E

by Ros OLLIN,Jenny TUCKER


ISBN 13: 9780749451103

Format: Paperback (256 pages)
Publisher: Kogan page
Published: 01 Jan 2008

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Coaching: Evoking Excellence in Others Coaching: Evoking Excellence in Others by James Flaherty

Coaching: Evoking Excellence in Others

by James Flaherty


ISBN 13: 9780750679206

Format: Paperback (264 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 23 Sep 2005
Other Format: Illustrated, Paperback

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MENTORING IN ACTION MENTORING IN ACTION by David Megganson

MENTORING IN ACTION

by David Megganson


ISBN 13: 9780749423940

Format: Paperback (256 pages)
Publisher: Kogan Page
Published: 01 Jan 1997

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The Tao of Coaching The Tao of Coaching by Max Landsberg

The Tao of Coaching

by Max Landsberg


ISBN 13: 9780002557849

Format: Hardcover (144 pages)
Publisher: HarperCollins Business
Published: 02 Sep 1996
Other Format: Paperback

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Effective Coaching (Briefcase Books Series) Effective Coaching (Briefcase Books Series) by M. J. Cook

Effective Coaching (Briefcase Books Series)

by M. J. Cook


ISBN 13: 9780070718647

Format: Paperback (186 pages)
Publisher: McGraw-Hill Professional
Published: 01 Nov 1998

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