Customer Service Management Training 101: Quick and Easy Techniques that Get Great Results
by Renee Evenson
ISBN 13: 9780814417157
Format: Paperback (224 pages) Publisher: Amacom Published: 20 Oct 2011
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Sustaining Distance Training: Integrating Learning Technologies into the Fabric of the Enterprise (Jossey-Bass Business & Management)
by
ISBN 13: 9780787953317
Format: Paperback (448 pages) Publisher: Jossey Bass Published: 09 Feb 2001
The Professional Development of Teacher Educators
ISBN 13: 9780415591645
Format: Hardcover (424 pages) Publisher: Routledge Published: 25 Oct 2010
Management and Leadership Development
by Dr Christopher Mabey, Tim Finch Lees
ISBN 13: 9781412929028
Format: Paperback (280 pages) Publisher: Sage Publications Ltd Published: 12 Dec 2007
Extraordinary Learning in the Workplace (Innovation and Change in Professional Education)
ISBN 13: 9789400702707
Format: Hardcover (219 pages) Publisher: Springer Published: 07 Jan 2011
Perfect Phrases for New Employee Orientation and Onboarding: Hundreds of ready-to-use phrases to train and retain your top talent (Perfect Phrases Series)
by Brenda Hampel,Erika Lamont
ISBN 13: 9780071766500
Format: Paperback (176 pages) Publisher: McGraw-Hill Professional Published: 01 Aug 2011
Michael Allen's Online Learning Library: Successful e-Learning Interface: Making Learning Technology Polite, Effective, and Fun: Evaluation - ... (Michael Allen's E-Learning Library)
by Michael W. Allen
ISBN 13: 9780787982973
Format: Paperback (240 pages) Publisher: Jossey Bass Published: 05 Sep 2011
Pattern Making, Pattern Breaking
by Ann Alder
ISBN 13: 9780566088537
Format: Hardcover (240 pages) Publisher: Gower Published: 01 Nov 2010
Human Capital Management: Achieving Added Value Through People
by Angela BARON,Michael Armstrong
ISBN 13: 9780749453848
Format: Paperback (240 pages) Publisher: Kogan Page Published: 03 Aug 2008
The Manager's Pocket Guide to Effective Mentoring (Manager's Pocket Guide Series)
by Norman H. Cohen
ISBN 13: 9780874254693
Format: Paperback (116 pages) Publisher: HRD Press Inc.,U.S. Published: 15 Jan 1999
Improving Learning Transfer: A Guide to Getting More Out of What You Put into Your Training
by Cyril Kirwan
ISBN 13: 9780566088445
Format: Hardcover (222 pages) Publisher: Gower Published: 28 Feb 2009
Safety at the Sharp End: A Guide to Non-Technical Skills
by Rhona Flin,Paul O'Connor and Margaret Crichton
ISBN 13: 9780754646006
Format: Paperback (330 pages) Publisher: Ashgate Published: 28 Feb 2008