Customer Service Training 101: Quick and Easy Techniques That Get Great Results
by Renee Evenson
ISBN 13: 9780814472903
Format: Paperback (224 pages) Publisher: Amacom Published: 01 Sep 2005
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Coaching, Mentoring and Assessing: A Practical Guide to Developing Competence
by Eric Parsloe
ISBN 13: 9780749406646
Format: Paperback (192 pages) Publisher: Kogan Page Ltd Published: 01 Jan 1992
The Power of Learning: A Guide to Gaining Competitive Advantage (Developing Strategies S.)
by Andrew Mayo,Elizabeth Lank
ISBN 13: 9780852925652
Format: Paperback (280 pages) Publisher: Chartered Institute of Personnel & Development Published: 01 Oct 1994
A Practical Guide to Facilitation Skills: A Real-World Approach
by Phil Clements, Tony Spinks
ISBN 13: 9780749410032
Format: Paperback (183 pages) Publisher: Kogan Page Ltd Published: 30 Aug 1993
Managing More with Less: Handling multiple priorities (Industrial Society New Skills Portfolio)
by Joanna Howard
ISBN 13: 9780750636988
Format: Paperback (204 pages) Publisher: Routledge Published: 08 Apr 1998
Running Training Like a Business: Delivering Unmistakable Value (AGENCY/DISTRIBUTED)
by David Van Adelsberg,Edward A Trolley
ISBN 13: 9781576750599
Format: Illustrated (218 pages) Publisher: Berrett-Koehler Publishers Published: 01 Jun 1999
Facilitation: Providing Opportunities for Learning (McGraw-Hill Training Series)
by Trevor Bentley
ISBN 13: 9780077076849
Format: Paperback (152 pages) Publisher: McGraw-Hill Education / Australia Published: 01 Oct 1993
Working with Wisdom: Timeless Skills and Vanguard Strategies for Learning Organizations (Jossey Bass Business & Management Series)
by Robert Aubrey, Paul M. Cohen
ISBN 13: 9780787900588
Format: Hardcover (192 pages) Publisher: Jossey Bass Published: 14 Apr 1995
CREATING A LEARNING ORGANISATION (Better Management Skills)
by Barbara J. Braham
ISBN 13: 9780749419950
Format: Paperback (96 pages) Publisher: Kogan Page Ltd Published: 26 Sep 1996
Self-development: A Facilitators Guide (McGraw-Hill Training Series)
by David Megginson,Mike Pedler
ISBN 13: 9780077074609
Format: Hardcover (192 pages) Publisher: McGraw-Hill Publishing Co. Published: 01 Dec 1991
The Learning Company: A Strategy for Sustainable Development
by Mike Pedler
ISBN 13: 9780077074791
Format: Paperback (224 pages) Publisher: McGraw-Hill Education Published: 01 May 1991 Other Format: Paperback
Mastering Instructional Design in Technology-based Training (Training Essentials)
by Judith Christian-Carter
ISBN 13: 9780852928745
Format: Paperback (147 pages) Publisher: Chartered Institute of Personnel & Development Published: 01 Feb 2001