The Call Centre Training Handbook: A Complete Guide to Learning and Development in Contact Centres
by John P. Wilson
ISBN 13: 9780749450885
Format: Illustrated (336 pages) Publisher: Kogan Page Published: 03 Dec 2008
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Performance Counts and Accountability Pays: Holding Learners Accountable in a Business Setting
by Tony Alessandra,Frank W. Sarr,Pamela Larson Truax
ISBN 13: 9780970699206
Format: Illustrated (144 pages) Publisher: Alessandra & Associates, Inc. Published: 01 Oct 2001
Achieving Excellence in Human Resources Management: An Assessment of Human Resource Functions
by Edward Lawler,John W. Boudreau
ISBN 13: 9780804760911
Format: Illustrated (182 pages) Publisher: Stanford University Press Published: 15 Aug 2009
The Perspective of Women's Entrepreneurship in the Age of Globalization (NA)
by Mirjana Radovic Markovic
ISBN 13: 9781593117696
Format: Illustrated (212 pages) Publisher: Information Age Publishing Published: 15 Jan 2008
Learning, Training, and Development in Organizations (SIOP Organizational Frontiers Series)
by Steve W.J. Kozlowski, Eduardo Salas
ISBN 13: 9780805855593
Format: Hardcover (552 pages) Publisher: Routledge Academic Published: 06 Aug 2009
Advances in Industrial and Labor Relations: 16
by David Lewin,Bruce E. Kaufman
ISBN 13: 9781848553965
Format: Illustrated (224 pages) Publisher: Emerald Group Publishing Limited Published: 27 Mar 2009
The Economics of Pensions: Principles, Policies, and International Experience
by Salvador Valdés-Prieto
ISBN 13: 9780521552301
Format: Hardcover (392 pages) Publisher: Cambridge University Press Published: 17 Apr 1997
The Audit Society: Rituals of Verification
by Michael Power
ISBN 13: 9780198289470
Format: Hardcover (200 pages) Publisher: OUP Oxford Published: 03 Jul 1997
Human Resource Development in a Knowledge Economy: An Organizational View
by Rosemary Harrison,Joseph Kessels
ISBN 13: 9780333990155
Format: Paperback (320 pages) Publisher: Palgrave Published: 31 Jul 2003
The Psychology of Safety Handbook
by E. Scott Geller
ISBN 13: 9781566705400
Format: Illustrated (560 pages) Publisher: CRC Press Published: 21 Dec 2000
Going Global (The Gower Hr Transformation Series)
by Cat Rickard, Jodi Baker, Yonca Crew
ISBN 13: 9780566088230
Format: Paperback (120 pages) Publisher: Gower Published: 28 Sep 2009
Motivate Like a CEO: Communicate Your Strategic Vision and Inspire People to Act! (BUSINESS BOOKS)
by Suzanne Bates
ISBN 13: 9780071600293
Format: Hardcover (288 pages) Publisher: McGraw-Hill Education Published: 01 Feb 2009