Customer Service Training 101: Quick and Easy Techniques That Get Great Results
by Renee Evenson
ISBN 13: 9780814472903
Format: Paperback (224 pages) Publisher: Amacom Published: 01 Sep 2005
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Coaching and Mentoring: How to Develop Top Talent and Achieve Stronger Performance (Harvard Business Essentials)
by Harvard Business Review
ISBN 13: 9781591394358
Format: Illustrated (176 pages) Publisher: Harvard Business Review Press Published: 01 Oct 2004
The Strengths Way
by Mike Pegg
ISBN 13: 9781852525422
Format: Paperback (220 pages) Publisher: Management Books 2000 Ltd Published: 16 May 2007
Human Resources Management (Handbook Series)
by H.T. Graham, R Bennett
ISBN 13: 9780712108331
Format: Paperback (352 pages) Publisher: Macdonald & Evans Ltd Published: 03 Apr 1989 Other Format: Paperback
The Effective Strategist: Key Skills for All Managers
by John Van Maurik
ISBN 13: 9780566080449
Format: Paperback (158 pages) Publisher: Gower Publishing Ltd Published: 04 Jan 1999
Coaching, Mentoring and Assessing: A Practical Guide to Developing Competence
by Eric Parsloe
ISBN 13: 9780749416706
Format: Hardcover (192 pages) Publisher: Kogan Page Ltd Published: 30 Jul 1995 Other Format: Paperback
People in Organisations
by Edward Sallis
ISBN 13: 9780333525135
Format: Paperback (284 pages) Publisher: Palgrave Published: 08 Jun 1990 Other Format: Hardcover
The NVQ Assessor, Verifier and Candidate Handbook: A Practical Guide to Units A1, A2 and V1, and STTTLSS Domain E
by Ros OLLIN,Jenny TUCKER
ISBN 13: 9780749451103
Format: Paperback (256 pages) Publisher: Kogan page Published: 01 Jan 2008
Tools for Success: A Manager's Guide (UK PROFESSIONAL BUSINESS Management / Business)
by Suzanne Turner
ISBN 13: 9780077107109
Format: Paperback (219 pages) Publisher: McGraw Hill / Europe, Middle East & Africa Published: 16 Aug 2003
Brilliant Psychometric and Other Selection Test Results
by Mrs Susan Hodgson
ISBN 13: 9780273661658
Format: Paperback (240 pages) Publisher: Prentice Hall Published: 17 Sep 2002
Employee Retention Handbook (Developing Practice)
by Stephen Taylor
ISBN 13: 9780852929636
Format: Paperback (296 pages) Publisher: Chartered Institute of Personnel & Development Published: 01 Mar 2002
An A-Z of Employment Law: A Complete Reference Source for Managers
by Peter Chandler
ISBN 13: 9780749424435
Format: Hardcover (600 pages) Publisher: Kogan Page Ltd Published: 30 May 1997 Other Format: Hardcover