Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness (MGMT & LEADERSHIP)
by H. James Harrington
ISBN 13: 9780070267688
Format: Hardcover (274 pages) Publisher: McGraw Hill Published: 31 May 1991
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Practical PRINCE 2
by Colin Bentley
ISBN 13: 9780117021136
Format: Paperback (191 pages) Publisher: Stationery Office Books Published: Apr 1998 Other Format: Paperback
TQM: Text with Cases
by John S. Oakland
ISBN 13: 9780750657402
Format: Paperback (496 pages) Publisher: Routledge Published: 15 May 2003 Other Format: Paperback, Student Edition
Six Sigma for Managers: 24 Lessons to Understand and Apply Six Sigma Principles in Any Organization (The McGraw-Hill Professional Education Series)
by Greg Brue
ISBN 13: 9780071455480
Format: Illustrated (64 pages) Publisher: McGraw Hill Published: 16 Jun 2005
Managing Quality (International Edition) (Pie)
by S. Thomas Foster
ISBN 13: 9780131230187
Format: Paperback (544 pages) Publisher: Prentice-Hall Published: 31 Aug 2003
ISO 9001:2000 For Small Businesses
by Ray Tricker (MSc IEng FIET FCIM FIQA FIRSE)
ISBN 13: 9780750666176
Format: Paperback (480 pages) Publisher: A Butterworth-Heinemann Title Published: 01 Apr 2005 Other Format: Paperback
Process Mastering: How to Establish and Document the Best Known Way to Do a Job (Productivity's Shopfloor)
by Paul Harsin, Ray W. Wilson
ISBN 13: 9780527763442
Format: Paperback (168 pages) Publisher: Productivity Press Published: 01 Jan 1998
The Ultimate Training Workshop Handbook: A Comprehensive Guide to Leading Successful Workshops and Training Programs: A Comprehensive Guide to Leading ... Programs (PERSONAL FINANCE & INVESTMENT)
by Bruce Klatt
ISBN 13: 9780070382015
Format: Illustrated (624 pages) Publisher: McGraw-Hill Published: 01 Jan 1999
Total Organizational Excellence: Achieving World-class Performance
by John S Oakland
ISBN 13: 9780750632096
Format: Hardcover (464 pages) Publisher: A Butterworth-Heinemann Title Published: 03 Feb 1999 Other Format: Paperback
The Quality Movement: What Total Quality Management is Really All About!
by Helga Drummond
ISBN 13: 9780749407537
Format: Hardcover (160 pages) Publisher: Kogan Page Ltd Published: 30 Nov 1992
Relationship Marketing: Winning and Keeping Customers (CIM Professional Development)
by Adrian Payne,Martin Christopher,Helen Peck,Moira Clark
ISBN 13: 9780750640176
Format: Paperback (320 pages) Publisher: A Butterworth-Heinemann Title Published: 23 Mar 1998
Total Quality Management
by John S.Oakland
ISBN 13: 9780750600842
Format: Hardcover (328 pages) Publisher: Butterworth-Heinemann Ltd Published: 01 Jun 1991 Other Format: Hardcover