Service Level Agreements: Managing Cost and Quality in Service Relationships
by Andrew Hiles
ISBN 13: 9780412542404
Format: Hardcover (126 pages) Publisher: Thomson Learning Published: 04 Mar 1993
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The Control Theory Manager
by William Glasser
ISBN 13: 9780887307195
Format: Paperback (144 pages) Publisher: HarperCollins,Australia Published: Jan 1995
The Little Black Book of Project Management
by Thomsett
ISBN 13: 9780814471371
Format: Paperback (192 pages) Publisher: Amacom Published: 01 Apr 2002 Other Format: Illustrated
Benchmarking for Best Practice
by Mohamed Zairi
ISBN 13: 9780750639484
Format: Paperback (512 pages) Publisher: Routledge Published: 03 Feb 1998
Reengineering and Total Quality in Schools (Schools Management Solutions)
by Brent.(Edi Davies,John West-Burnham
ISBN 13: 9780273624103
Format: Paperback (256 pages) Publisher: Financial Times/ Prentice Hall Published: 06 Dec 1996
Empowering Service Excellence: Beyond the Quick Fix (Cassell services management)
by Conrad Lashley,Ruth McCurry
ISBN 13: 9780304331697
Format: Paperback (216 pages) Publisher: Cengage Learning EMEA Published: 23 Oct 1997
Operational Performance Measurement: Increasing Total Productivity
by Wilfred Kaydos
ISBN 13: 9781574440997
Format: Hardcover (264 pages) Publisher: CRC Press Published: 31 Aug 1998
New Approach to Physical Distribution
by etc., James N. Arbury
ISBN 13: 9780814451397
Format: Hardcover (160 pages) Publisher: Amacom Published: Sep 1967
5S Kaizen in 90 Minutes
by N/A
ISBN 13: 9781852525477
Format: Paperback (145 pages) Publisher: Management Books 2000 Ltd Published: 22 Feb 2008
The Ultimate Training Workshop Handbook: A Comprehensive Guide to Leading Successful Workshops and Training Programs: A Comprehensive Guide to Leading ... Programs (PERSONAL FINANCE & INVESTMENT)
by Bruce Klatt
ISBN 13: 9780070382015
Format: Illustrated (624 pages) Publisher: McGraw-Hill Published: 01 Jan 1999
The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed (CAREER (EXCLUDE VGM))
by George, Michael L. Michael L. George,
ISBN 13: 9780071441193
Format: paperback Publisher: McGraw-Hill
Smart Management: Using Politics in Organisations
by David Butcher, Martin Clarke
ISBN 13: 9780333949030
Format: Hardcover (176 pages) Publisher: Palgrave Macmillan Published: 18 Apr 2001