Health & Safety, Environment and Quality Audits: A risk-based approach
by Stephen Asbury, Peter Ashwell
ISBN 13: 9780750680264
Format: Paperback (256 pages) Publisher: A Butterworth-Heinemann Title Published: 01 Nov 2007
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The Best Practice: How the New Quality Movement Is Transforming Medicine
by Charles C. Kenney
ISBN 13: 9781586486198
Format: Hardcover (336 pages) Publisher: PublicAffairs Published: 07 Aug 2008 Other Format: Paperback
On Great Service: A Framework for Action
by Leonard L. Berry
ISBN 13: 9780029185551
Format: Hardcover (292 pages) Publisher: The Free Press Published: 01 Apr 1995
Coaching Knock Your Socks Off Service (Knock your socks off series)
by Zemke
ISBN 13: 9780814479353
Format: Paperback (160 pages) Publisher: Amacom Published: 01 Sep 1996
The New Manufacturing Challenge
by Kiyoshi Suzaki
ISBN 13: 9780029320402
Format: Hardcover (255 pages) Publisher: Macmillan USA Published: 22 Jul 1987
Understanding Total Quality Management in a Week (Successful business in a week)
by John MacDonald
ISBN 13: 9780340587645
Format: Paperback (100 pages) Publisher: Hodder Arnold H&S Published: 17 Jun 1993
Managing Quality
by Prof Mihaela L Kelemen
ISBN 13: 9780761969044
Format: Paperback (210 pages) Publisher: Sage Publications Ltd Published: 13 Dec 2002
Practical Benchmarking: A complete guide
by P. Leonard, M. Zairi
ISBN 13: 9780412574108
Format: Hardcover (320 pages) Publisher: Springer Published: 31 May 1994
Managing Quality of Service (Contracting & service provision)
by Alan Lawrie
ISBN 13: 9781873860861
Format: Paperback (120 pages) Publisher: Directory of Social Change Published: Sep 1995
Total Quality Management: The Route to Improving Performance
by John S. Oakland
ISBN 13: 9780893973865
Format: Hardcover (316 pages) Publisher: Nichols Publishing Company Published: 31 Dec 1993 Other Format: Hardcover
ISO 9000 Pocket Guide
by David Hoyle
ISBN 13: 9780750640251
Format: Hardcover (496 pages) Publisher: Butterworth-Heinemann Ltd Published: 15 May 1998
Getting Started in Six Sigma
by Michael C. Thomsett
ISBN 13: 9780471668114
Format: Paperback (213 pages) Publisher: John Wiley & Sons Published: 03 Dec 2004