Practical Benchmarking: The Complete Guide : A complete guide
by P. Leonard, M. Zairi
ISBN 13: 9780412574108
Format: Hardcover (320 pages) Publisher: Springer Published: 31 May 1994
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Managing Quality of Service (Contracting & service provision)
by Alan Lawrie
ISBN 13: 9781873860861
Format: Paperback (120 pages) Publisher: Directory of Social Change Published: Sep 1995
Total Quality Management: The Route to Improving Performance
by John Oakland
ISBN 13: 9780893973865
Format: Hardcover (463 pages) Publisher: Nichols Publishing Company Published: 31 Dec 1993 Other Format: Hardcover
Getting Started in Six Sigma: 111
by Michael C. Thomsett
ISBN 13: 9780471668114
Format: Paperback (224 pages) Publisher: Wiley Published: 03 Dec 2004
Total Quality Management: Text with Cases (Contemporary business studies)
by John S Oakland,Les Porter
ISBN 13: 9780750621243
Format: Student Edition (448 pages) Publisher: A Butterworth-Heinemann Title Published: 17 May 1995 Other Format: Paperback
Total Quality Management: The route to improving performance
by John S Oakland
ISBN 13: 9780750609937
Format: Hardcover (480 pages) Publisher: A Butterworth-Heinemann Title Published: 17 Feb 1994 Other Format: Hardcover
Managing with Total Quality Management: Theory and Practice (Management, Work and Organisations)
by Adrian Wilkinson, Tom Redman, Ed Snape, Mick Marchington
ISBN 13: 9780333620076
Format: Paperback (228 pages) Publisher: Palgrave Published: 01 Jan 1998
Sales and Marketing the Six Sigma Way
by Tom Gorman, Michael Webb
ISBN 13: 9781419521508
Format: Hardcover (298 pages) Publisher: Kaplan Business Published: 01 Aug 2006
Continuous Quality Improvement: A Hands-on Guide to Setting Up and Sustaining an Effective Quality Programme
by Alasdair White
ISBN 13: 9780749915704
Format: Hardcover (240 pages) Publisher: Piatkus Books Published: 28 Mar 1996
The Five Pillars of TQM: How to Make Total Quality Management Work for You: How to Make Quality Management for You
by Bill Creech
ISBN 13: 9780452271029
Format: Paperback (560 pages) Publisher: Penguin Published: 28 Mar 1996
ISO 9000: Quality Systems Handbook: 2000 Quality Systems Handbook
by David Hoyle
ISBN 13: 9780750644518
Format: Paperback (688 pages) Publisher: A Butterworth-Heinemann Title Published: Dec 2000 Other Format: Paperback
The Quality Pocketbook (Management Pocketbooks)
by Phil Hailstone, Anthony Mitchell
ISBN 13: 9781870471213
Format: Paperback (112 pages) Publisher: Management Pocketbooks Published: 03 Jan 1998