Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness (MGMT & LEADERSHIP)
by H. James Harrington
ISBN 13: 9780070267688
Format: Hardcover (274 pages) Publisher: McGraw Hill Published: 31 May 1991
Save for later
Total Organizational Excellence: Achieving World-class Performance
by John S Oakland
ISBN 13: 9780750652711
Format: Paperback (280 pages) Publisher: Routledge Published: 30 Aug 2001 Other Format: Hardcover
TQM: Text with Cases
by John S. Oakland
ISBN 13: 9780750657402
Format: Paperback (496 pages) Publisher: Routledge Published: 15 May 2003 Other Format: Paperback
ISO 9001:2000 For Small Businesses
by Ray Tricker (MSc IEng FIET FCIM FIQA FIRSE)
ISBN 13: 9780750666176
Format: Paperback (480 pages) Publisher: A Butterworth-Heinemann Title Published: 01 Apr 2005 Other Format: Paperback
The Ultimate Training Workshop Handbook: A Comprehensive Guide to Leading Successful Workshops and Training Programs: A Comprehensive Guide to Leading ... Programs (PERSONAL FINANCE & INVESTMENT)
by Bruce Klatt
ISBN 13: 9780070382015
Format: Illustrated (624 pages) Publisher: McGraw-Hill Published: 01 Jan 1999
The Quality Movement: What Total Quality Management is Really All About!
by Helga Drummond
ISBN 13: 9780749407537
Format: Hardcover (160 pages) Publisher: Kogan Page Ltd Published: 30 Nov 1992
Relationship Marketing: Winning and Keeping Customers (CIM Professional Development)
by Adrian Payne,Martin Christopher,Helen Peck,Moira Clark
ISBN 13: 9780750640176
Format: Paperback (320 pages) Publisher: A Butterworth-Heinemann Title Published: 23 Mar 1998
Total Quality Management
by John S.Oakland
ISBN 13: 9780750600842
Format: Hardcover (328 pages) Publisher: Butterworth-Heinemann Ltd Published: 01 Jun 1991 Other Format: Hardcover
The Deming Management Method
by W. Edwards Deming, Mary Walton
ISBN 13: 9780399550003
Format: Paperback (288 pages) Publisher: Perigee Books Published: Sep 1986 Other Format: Hardcover, Paperback
The New Lean Toolbox: Towards Fast, Flexible Flow
by John Bicheno
ISBN 13: 9780954124410
Format: Paperback (220 pages) Publisher: PICSIE Books Published: 26 Jan 2004 Other Format: Illustrated
The Fundamentals of Quality Management
by D.F. Kehoe
ISBN 13: 9780412626906
Format: Paperback (304 pages) Publisher: Springer Published: 04 Oct 2013
Introduction to Quality Assurance
by Geoff Vorley, Fred Tickle
ISBN 13: 9780952839163
Format: Paperback (335 pages) Publisher: Quality Management & Training (Publications) Ltd Published: Apr 2000