Cases in Total Quality Management
by John Oakland,Leslie J. Porter
ISBN 13: 9780750615655
Format: Hardcover (288 pages) Publisher: Butterworth-Heinemann Ltd Published: 17 Feb 1994
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Quality Assurance - A Pathway to Excellence
by Diana Sale
ISBN 13: 9780333749920
Format: Paperback (344 pages) Publisher: Palgrave Published: 05 Jun 2000 Other Format: Paperback
Teach Yourself Performance Management (Tybu)
by Phil Baguley
ISBN 13: 9780340876145
Format: Paperback (192 pages) Publisher: Teach Yourself Books Published: 26 Sep 2003
Service Level Agreements: Managing Cost and Quality in Service Relationships
by Andrew Hiles
ISBN 13: 9780412542404
Format: Hardcover (126 pages) Publisher: Thomson Learning Published: 04 Mar 1993
Beyond Total Quality Management (Sheldon Business Books)
by Larry Reynolds
ISBN 13: 9780859696753
Format: Paperback (128 pages) Publisher: Sheldon Press Published: 24 Feb 1994
ISO 9001:2000 in Brief
by Ray Tricker, Bruce Sherring-Lucas
ISBN 13: 9780750648141
Format: Paperback (144 pages) Publisher: Butterworth-Heinemann Ltd Published: 14 Dec 2001 Other Format: Paperback
Step-by-Step QFD: Customer-driven Product Design
by John Terninko
ISBN 13: 9781574441109
Format: Paperback (240 pages) Publisher: CRC Press Published: 31 Jul 1997
The Control Theory Manager
by William Glasser
ISBN 13: 9780887307195
Format: Paperback (144 pages) Publisher: HarperCollins,Australia Published: Jan 1995
The Kaizen Blitz: Accelerating Breakthroughs in Productivity and Performance (National Association of Manufacturers)
by Anthony C. Laraia,Patricia E. Moody,Robert W. Hall
ISBN 13: 9780471246480
Format: Hardcover (304 pages) Publisher: John Wiley & Sons Published: 22 Mar 1999
Four Days with Dr. Deming (Reengineering process improvement series)
by Latzko
ISBN 13: 9780201633665
Format: Paperback (256 pages) Publisher: Jossey Bass Published: 05 Jun 1995
Fast Track to Quality: A 12-month Program for Small to Mid-sized Businesses
by Roger Tunks
ISBN 13: 9780070654761
Format: Hardcover (292 pages) Publisher: McGraw-Hill Inc.,US Published: 01 Jul 1992
The Little Black Book of Project Management
by Thomsett
ISBN 13: 9780814471371
Format: Paperback (192 pages) Publisher: Amacom Published: 01 Apr 2002 Other Format: Illustrated