Buy Used and New Quality Assurance & Total Quality Management Books

Continuous Quality Improvement: A Hands-on Guide to Setting Up and Sustaining an Effective Quality Programme

by Alasdair White

ISBN 13: 9780749915704

Format: Hardcover (240 pages)
Publisher: Piatkus Books
Published: 28 Mar 1996
Other Format: Paperback

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Quality and Excellence in Human Services (Wiley Series in Clinical Psychology)

by Paul Dickens

ISBN 13: 9780471940548

Format: Paperback (220 pages)
Publisher: Wiley–Blackwell
Published: 11 Mar 1994

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Managing Quality

by Mihaela L Kelemen

ISBN 13: 9780761969044

Format: Illustrated (224 pages)
Publisher: Sage Publications Ltd
Published: 13 Dec 2002

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Process Mastering: How to Establish and Document the Best Known Way to Do a Job (Productivity's Shopfloor)

by Paul Harsin, Ray W. Wilson

ISBN 13: 9780527763442

Format: Paperback (168 pages)
Publisher: Productivity Press
Published: 01 Jan 1998

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Relationship Marketing (Professional Development S.)

by Martin Christopher,Adrian Payne,David Ballantyne

ISBN 13: 9780750609784

Format: Paperback (204 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 25 Feb 1993

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I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisations

by John Seddon

ISBN 13: 9780951973103

Format: Paperback (160 pages)
Publisher: Vanguard Consulting Ltd
Published: 01 Sep 1992

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Relationship Marketing: Winning and Keeping Customers (CIM Professional Development)

by Adrian Payne,Martin Christopher,Helen Peck,Moira Clark

ISBN 13: 9780750640176

Format: Paperback (320 pages)
Publisher: A Butterworth-Heinemann Title
Published: 23 Mar 1998

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Smart Management: Using Politics in Organisations

by David Butcher, Martin Clarke

ISBN 13: 9780333949030

Format: Hardcover (176 pages)
Publisher: Palgrave Macmillan
Published: 18 Apr 2001

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Dr. Deming: The American Who Taught the Japanese About Quality: The American Who Taught the Japanese about Quality the American Who Taught the Japanese about Quality

by Rafael Aguayo

ISBN 13: 9780671746216

Format: Illustrated (304 pages)
Publisher: Touchstone
Published: 15 Sep 1991

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The Little Black Book of Project Management

by Thomsett

ISBN 13: 9780814471371

Format: Paperback (192 pages)
Publisher: Amacom
Published: 01 Apr 2002
Other Format: Illustrated, Paperback

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The Quality Pocketbook (Management Pocketbooks)

by Phil Hailstone, Anthony Mitchell

ISBN 13: 9781870471213

Format: Paperback (112 pages)
Publisher: Management Pocketbooks
Published: 03 Jan 1998

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ISO 9000: 2000: An A-Z Guide

by David Hoyle

ISBN 13: 9780750658447

Format: Illustrated (155 pages)
Publisher: A Butterworth-Heinemann Title
Published: 29 Oct 2002

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