Understanding the Balanced Scorecard in a week (IAW)
by Pippa Bourne,Mike Bourne
ISBN 13: 9780340780046
Format: Paperback (95 pages) Publisher: Hodder & Stoughton Published: 26 May 2000 Other Format: Paperback
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Delivering Effective Training Sessions: Becoming a Confident and Competent Presenter (Fifty-Minute)
by Geri E. H. McArdle, Sara Schneider
ISBN 13: 9781560521938
Format: Paperback (136 pages) Publisher: Course Technology Inc Published: 07 May 1993
Coaching Knock Your Socks Off Service
by Ron Zemke,Kristin Anderson
ISBN 13: 9780814479353
Format: Illustrated (174 pages) Publisher: Amacom Published: 01 Sep 1996
Understanding Total Quality Management In A Week
by John MacDonald
ISBN 13: 9780340587645
Format: Paperback (100 pages) Publisher: Hodder Arnold H&S Published: 17 Jun 1993
Total Quality Management: The Route to Improving Performance
by John Oakland
ISBN 13: 9780893973865
Format: Hardcover (463 pages) Publisher: Nichols Publishing Company Published: 31 Dec 1993 Other Format: Hardcover
Getting Started in Six Sigma: 111
by Michael C. Thomsett
ISBN 13: 9780471668114
Format: Paperback (224 pages) Publisher: Wiley Published: 03 Dec 2004
Total Quality Management: Text with Cases (Contemporary business studies)
by John S Oakland,Les Porter
ISBN 13: 9780750621243
Format: Student Edition (448 pages) Publisher: A Butterworth-Heinemann Title Published: 17 May 1995 Other Format: Paperback
Managing Quality (Institute of Management Diploma S.)
by George Wilson, Des Bell, PHILIP MCBRIDE
ISBN 13: 9780750618236
Format: Paperback (256 pages) Publisher: A Butterworth-Heinemann Title Published: 07 Jul 1994
Service Is Front Stage: Positioning Services for Value Advantage (Insead Business Press)
by James Teboul
ISBN 13: 9780230006607
Format: Illustrated (160 pages) Publisher: Palgrave Macmillan Published: 13 Oct 2006
Total Quality Management: The route to improving performance
by John S Oakland
ISBN 13: 9780750609937
Format: Hardcover (480 pages) Publisher: A Butterworth-Heinemann Title Published: 17 Feb 1994 Other Format: Hardcover
Sales and Marketing the Six Sigma Way
by Tom Gorman, Michael Webb
ISBN 13: 9781419521508
Format: Hardcover (298 pages) Publisher: Kaplan Business Published: 01 Aug 2006
New American TQM: Four Practical Revolutions in Management
by Shoji Shiba, Alan Graham, David Walden
ISBN 13: 9781563270321
Format: Hardcover (598 pages) Publisher: Productivity Press Published: 01 Aug 1993