Quality in the Public Sector: Essential Skills for the Public Sector (Essential Skills for the Public Sector S.)
by Jennifer Bean,Lascelles Hussey
ISBN 13: 9781899448067
Format: Paperback (137 pages) Publisher: HB Publications Published: 01 Nov 1998
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Benchmarking
by C.J. McNair
ISBN 13: 9780939246533
Format: Paperback (350 pages) Publisher: Oliver Wight Ltd Pub Published: 01 Nov 1993 Other Format: Hardcover, Paperback
TQM: Text with Cases: Text and Cases (Contemporary Business Series)
by John S Oakland
ISBN 13: 9780750639521
Format: Paperback (380 pages) Publisher: A Butterworth-Heinemann Title Published: 16 Dec 1999 Other Format: Paperback, Student Edition
Total Quality Learning: Building A Learning Organisation (Developmental Management)
by LESSEM
ISBN 13: 9780631168287
Format: Hardcover (312 pages) Publisher: Wiley–Blackwell Published: 18 Apr 1991
ISO 9000 Quality System Development handbook
by David Hoyle
ISBN 13: 9780750625623
Format: Paperback (240 pages) Publisher: Butterworth-Heinemann Ltd Published: Apr 1998
Understanding the Balanced Scorecard in a week (IAW)
by Pippa Bourne,Mike Bourne
ISBN 13: 9780340780046
Format: Paperback (95 pages) Publisher: Hodder & Stoughton Published: 26 May 2000 Other Format: Paperback
On Great Service: A Framework for Action
by Leonard L. Berry
ISBN 13: 9780029185551
Format: Illustrated (308 pages) Publisher: Free Press Published: 01 Apr 1995
Coaching Knock Your Socks Off Service
by Ron Zemke,Kristin Anderson
ISBN 13: 9780814479353
Format: Illustrated (174 pages) Publisher: Amacom Published: 01 Sep 1996
The New Manufacturing Challenge
by Kiyoshi Suzaki
ISBN 13: 9780029320402
Format: Hardcover (255 pages) Publisher: Macmillan USA Published: 22 Jul 1987
Health and Safety, Environment and Quality Audits
by Stephen Asbury
ISBN 13: 9780750680264
Format: Paperback (250 pages) Publisher: Routledge Published: 01 Nov 2007
The Best Practice: How the New Quality Movement Is Transforming Medicine
by Charles C. Kenney
ISBN 13: 9781586486198
Format: Hardcover (336 pages) Publisher: PublicAffairs Published: 07 Aug 2008 Other Format: Paperback
Understanding Total Quality Management In A Week
by John MacDonald
ISBN 13: 9780340587645
Format: Paperback (100 pages) Publisher: Hodder Arnold H&S Published: 17 Jun 1993