Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness (MGMT & LEADERSHIP)
by H. James Harrington
ISBN 13: 9780070267688
Format: Hardcover (274 pages) Publisher: McGraw Hill Published: 31 May 1991
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Total Organizational Excellence: Achieving World-class Performance
by John S Oakland
ISBN 13: 9780750652711
Format: Paperback (280 pages) Publisher: Routledge Published: 30 Aug 2001 Other Format: Hardcover
The Ultimate Training Workshop Handbook: A Comprehensive Guide to Leading Successful Workshops and Training Programs: A Comprehensive Guide to Leading ... Programs (PERSONAL FINANCE & INVESTMENT)
by Bruce Klatt
ISBN 13: 9780070382015
Format: Illustrated (624 pages) Publisher: McGraw-Hill Published: 01 Jan 1999
The Quality Movement: What Total Quality Management is Really All About!
by Helga Drummond
ISBN 13: 9780749407537
Format: Hardcover (160 pages) Publisher: Kogan Page Ltd Published: 30 Nov 1992
Relationship Marketing: Winning and Keeping Customers (CIM Professional Development)
by Adrian Payne,Martin Christopher,Helen Peck,Moira Clark
ISBN 13: 9780750640176
Format: Paperback (320 pages) Publisher: A Butterworth-Heinemann Title Published: 23 Mar 1998
Total Quality Management
by John S.Oakland
ISBN 13: 9780750600842
Format: Hardcover (328 pages) Publisher: Butterworth-Heinemann Ltd Published: 01 Jun 1991 Other Format: Hardcover
Why Things Go Wrong: Deming Philosophy in a Dozen Ten-minute Sessions (Motivational Series)
by Gary Fellers
ISBN 13: 9781565540705
Format: Hardcover (128 pages) Publisher: Pelican Publishing Co Published: 01 Dec 1994
The Fundamentals of Quality Management
by D.F. Kehoe
ISBN 13: 9780412626906
Format: Paperback (304 pages) Publisher: Springer Published: 04 Oct 2013
World Class Manufacturing: The Next Decade - Building Power, Strength and Value
by Richard J. Schonberger
ISBN 13: 9780684823034
Format: Hardcover (288 pages) Publisher: The Free Press Published: 03 Jun 1996
Relationship Marketing (Professional Development S.)
by Martin Christopher,Adrian Payne,David Ballantyne
ISBN 13: 9780750609784
Format: Paperback (204 pages) Publisher: Butterworth-Heinemann Ltd Published: 25 Feb 1993
Quality in the Public Sector: Essential Skills for the Public Sector (Essential Skills for the Public Sector S.)
by Jennifer Bean,Lascelles Hussey
ISBN 13: 9781899448067
Format: Paperback (137 pages) Publisher: HB Publications Published: 01 Nov 1998
Benchmarking
by C.J. McNair
ISBN 13: 9780939246533
Format: Paperback (350 pages) Publisher: Oliver Wight Ltd Pub Published: 01 Nov 1993 Other Format: Hardcover, Paperback