Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the Phone (Telecom Library)
by Stephen Coscia
ISBN 13: 9781578200467
Format: Paperback (142 pages) Publisher: Routledge Published: 11 Jan 1999
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IIS 6: The Complete Reference (Osborne Complete Reference Series)
by Hethe Henrickson
ISBN 13: 9780072224955
Format: Paperback (720 pages) Publisher: McGraw-Hill Osborne Published: 01 May 2003
Information Design
by R Jacobson
ISBN 13: 9780262100694
Format: Hardcover (373 pages) Publisher: MIT Press Published: 14 Jul 1999
Information and Communication Technology: Vocational A Level (AVCE) (Advanced Gnvq)
by Stephen Doyle
ISBN 13: 9780748753178
Format: Paperback (480 pages) Publisher: Nelson Thornes Ltd Published: 14 Dec 2000
Designing Web Usability: The Practice of Simplicity
by Jakob Nielsen
ISBN 13: 9781562058104
Format: Paperback (432 pages) Publisher: Peachpit Press Published: Jan 2000
Delivering World-class Technical Support
by Navtej (Kay) Khandpur, Lori Laub
ISBN 13: 9780471155348
Format: Paperback (336 pages) Publisher: John Wiley & Sons Published: 28 Oct 1996
Unix Shell Programming
by Lowell Jay Arthur
ISBN 13: 9780471168942
Format: Illustrated (532 pages) Publisher: John Wiley & Sons Published: 01 Aug 1997 Other Format: Paperback
Mastering Algorithms with Perl
by Jon Orwant
ISBN 13: 9781565923980
Format: Illustrated (704 pages) Publisher: O′Reilly Published: 18 Aug 1999
Hello World! Computer Programming for Kids and Other Beginners
by Warren Sande,Carter Sande
ISBN 13: 9781933988498
Format: Paperback (440 pages) Publisher: Manning Publications Published: 30 Mar 2009
Internetworking with TCP/IP Volume 1 : Principles, Protocols, and Architecture
by Douglas E. Comer
ISBN 13: 9780132169875
Format: Hardcover (640 pages) Publisher: Pearson Published: 24 Mar 1995 Other Format: Hardcover
Windows XP Home Edition Complete
by Sybex
ISBN 13: 9780782129847
Format: Paperback (950 pages) Publisher: Sybex Published: 25 Oct 2001
ISDN Explained
by John M. Griffiths
ISBN 13: 9780471934806
Format: Paperback (254 pages) Publisher: Wiley–Blackwell Published: 24 Aug 1992 Other Format: Hardcover