Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the Phone (Telecom Library)
by Stephen Coscia
ISBN 13: 9781578200467
Format: Paperback (142 pages) Publisher: Routledge Published: 11 Jan 1999
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Information Design
by R Jacobson
ISBN 13: 9780262100694
Format: Hardcover (373 pages) Publisher: MIT Press Published: 14 Jul 1999 Other Format: Paperback
Information and Communication Technology: Vocational A Level (AVCE) (Advanced Gnvq)
by Stephen Doyle
ISBN 13: 9780748753178
Format: Paperback (480 pages) Publisher: Nelson Thornes Ltd Published: 14 Dec 2000
Hackers Beware: The Ultimate Guide to Network Security
by Eric Cole
ISBN 13: 9780735710092
Format: Paperback (800 pages) Publisher: Sams Published: 13 Aug 2001
Implementing LDAP (Programmer to programmer)
by Mark Wilcox
ISBN 13: 9781861002211
Format: Paperback (493 pages) Publisher: WROX Press Ltd Published: Mar 1999
Designing Web Usability: The Practice of Simplicity
by Jakob Nielsen
ISBN 13: 9781562058104
Format: Paperback (432 pages) Publisher: Peachpit Press Published: Jan 2000
Unix Shell Programming
by Lowell Jay Arthur
ISBN 13: 9780471168942
Format: Illustrated (532 pages) Publisher: John Wiley & Sons Published: 01 Aug 1997 Other Format: Paperback
Delivering World-class Technical Support
by Navtej (Kay) Khandpur, Lori Laub
ISBN 13: 9780471155348
Format: Paperback (336 pages) Publisher: John Wiley & Sons Published: 28 Oct 1996
Internet Standards and Protocols
by D. Nalik
ISBN 13: 9781572316928
Format: Paperback (512 pages) Publisher: Microsoft Press,U.S. Published: 01 Jul 1998
Inside Windows NT
by Helen Custer
ISBN 13: 9781556154812
Format: Paperback (400 pages) Publisher: Microsoft Press,U.S. Published: 01 Nov 1992
Dreamweaver 2.0 Bible
by Joseph W. Lowery
ISBN 13: 9780764533228
Format: Paperback (1056 pages) Publisher: John Wiley & Sons Published: 19 Apr 1999
E-Learning in the 21st Century: A Framework for Research and Practice
by D. Randy Garrison
ISBN 13: 9780415263467
Format: Paperback (184 pages) Publisher: Routledge Published: 26 Dec 2002