Call Center Technology Demystified: The No-Nonsense Guide to Bridging Customer Contact Technology, Operations and Strategy
by Lori Bocklund,Dave Bengtson
ISBN 13: 9780970950789
Format: Paperback (375 pages) Publisher: ICMI Press (International Customer Management Published: Jun 2002
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Understanding Fiber Optics
by Jeff Hecht
ISBN 13: 9780139561450
Format: Hardcover (544 pages) Publisher: Prentice Hall Published: 05 Nov 1998 Other Format: Paperback
Digital Signal Processing Tech
by D. Smith
ISBN 13: 9780872598195
Format: Paperback Publisher: American Radio Relay League Inc Published: 18 Mar 2002
GSM and Personal Communications Handbook (Mobile Communications Library)
by Siegmund Redl, Matthias Weber, Malcolm W. Oliphant
ISBN 13: 9780890069578
Format: Hardcover (552 pages) Publisher: Artech House Published: 30 Apr 1998
ATM: Theory and Application (McGraw-Hill Series on Computer Communications)
by Darren L. Spohn, David McDysan
ISBN 13: 9780070603622
Format: Hardcover (324 pages) Publisher: McGraw-Hill Inc.,US Published: Jun 1994
Windows Telephony Programming: A Developer's Guide to TAPI (Addison-Wesley Advanced Windows)
by Chris Sells
ISBN 13: 9780201634501
Format: Paperback (316 pages) Publisher: Addison-Wesley Professional Published: 17 Jun 1999
The Essential Internet Information Guide
by Jason J. Manger
ISBN 13: 9780077079055
Format: Paperback (515 pages) Publisher: McGraw-Hill Publishing Co. Published: Oct 1994
Asynchronous Transfer Mode : Solution for Broadband Isdn: Computer Communications and Networking
by Martin De Prycker
ISBN 13: 9780131785427
Format: Hardcover (331 pages) Publisher: Ellis Horwood Ltd , Publisher Published: 01 Aug 1993
The Road to IP Telephony: How CISCO Systems Migrated from PBX to IP Telephony (Network Business)
by Stephanie Carhee, Cisco Systems
ISBN 13: 9781587200885
Format: Paperback (408 pages) Publisher: Cisco Press Published: 28 Jun 2004
Principles of Digital Audio
by Ken C. Pohlmann
ISBN 13: 9780672226342
Format: Paperback (320 pages) Publisher: Sams Publishing Published: Feb 1989
Essentials of UMTS (The Cambridge Wireless Essentials Series)
by Christopher Cox
ISBN 13: 9780521889315
Format: Hardcover (256 pages) Publisher: Cambridge University Press Published: 09 Oct 2008
e-britannia: The Communications Revolution
by etc., Janet Hughes
ISBN 13: 9781860205767
Format: Paperback (192 pages) Publisher: University of Luton Press Published: 05 Jun 2000