Managing the Customer Experience: Turning Customers into Advocates
by Mr Shaun Smith,Joe Wheeler
ISBN 13: 9780273661955
Format: Paperback (272 pages) Publisher: Financial Times/ Prentice Hall Published: 04 Sep 2002
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Smart Organization, The: Creating Value Through Strategic R&D
by David Matheson, James Matheson
ISBN 13: 9780875847658
Format: Hardcover (292 pages) Publisher: Harvard Business School Press Published: 01 Nov 1997
Driving Change: How the Best Companies are Preparing for the 21st Century
by Jerry Wind,Jeremy Main
ISBN 13: 9780749430177
Format: Paperback (368 pages) Publisher: Kogan Page Ltd Published: 01 May 1999 Other Format: Hardcover
525 Ways to be a Better Manager
by . Ron Coleman,Giles Barrie
ISBN 13: 9780751500592
Format: Paperback (176 pages) Publisher: Sphere Published: 11 Feb 1993
Gower Handbook of Management Skills
by Dorothy M. Stewart
ISBN 13: 9780566076145
Format: Paperback (563 pages) Publisher: Gower Publishing Ltd Published: 13 Oct 1994 Other Format: Hardcover, Paperback
The Eloquent Executive (Successful manager)
by William R. Parkhurst
ISBN 13: 9780006374565
Format: Paperback (144 pages) Publisher: Fontana Press Published: 26 Oct 1989
Living on the Fault Line: Managing for Shareholder Value in the Age of the Internet
by Geoffrey A. Moore
ISBN 13: 9781841121185
Format: Paperback (160 pages) Publisher: Capstone Published: 01 Jun 2000 Other Format: Hardcover
Unique, Now or Never: The Brand is the Company Driver in the New Value Economy
by Jesper Kunde
ISBN 13: 9780273659624
Format: Hardcover (352 pages) Publisher: Financial Times/ Prentice Hall Published: 29 Apr 2002
Applied Transport Economics: Policy Management and Decision Making
by Stuart Cole
ISBN 13: 9780749423032
Format: Paperback (464 pages) Publisher: Kogan Page Published: 30 Jul 1998 Other Format: Paperback
The Seven-Day Weekend
by R Semler
ISBN 13: 9780712677905
Format: Hardcover (288 pages) Publisher: Century Published: 03 Apr 2003 Other Format: Paperback
Getting the Most from Consultants: A Manager's Guide to Choosing and Using Consultants (Institute of Management)
by Martin. Wilson
ISBN 13: 9780273620488
Format: Paperback (192 pages) Publisher: Financial Times/ Prentice Hall Published: 11 Mar 1996
The Strengths Toolbox
by Mike Pegg
ISBN 13: 9781852525736
Format: Paperback (250 pages) Publisher: Management Books 2000 Ltd Published: 24 Mar 2008