Customer Service on the Internet: Building Relationships, Increasing Loyalty and Staying Competitive
by Jim Sterne
ISBN 13: 9780471382584
Format: Paperback (368 pages) Publisher: John Wiley & Sons Published: 01 Jun 2000
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Planning, Teaching, & Class Management in Primary Schools: Meeting the Standards
by Denis Hayes
ISBN 13: 9781853466106
Format: Paperback (128 pages) Publisher: David Fulton Publishers Published: 01 Mar 1999
Collins Pocket Reference – Letter Writing: A Practical Guide to Effective Communication (Collins Pocket Reference S.)
by Louise Bostock Lang
ISBN 13: 9780004707020
Format: Paperback (256 pages) Publisher: Collins Published: 29 Dec 1994
Quite Literally: Problem Words and How to Use Them
by Wynford Hicks
ISBN 13: 9780415320191
Format: Hardcover (268 pages) Publisher: Routledge Published: 04 Jun 2004
The Best Laid Business Plans: How to Write Them, How to Pitch Them
by P Barrow,Paul Barrow
ISBN 13: 9780753509630
Format: Paperback (224 pages) Publisher: Virgin Books Published: 10 Feb 2005 Other Format: Paperback
Clarissa and the Countryman: A Celebration of the Countryside
by Clarissa Dickson Wright,Johnny Scott Bt
ISBN 13: 9780747232476
Format: Hardcover (192 pages) Publisher: Headline Published: 19 Oct 2000
Frontier Country: A Walk Around Essex Borders: A Walk Around the Essex Borders
by Brian Mooney,Jon Harris
ISBN 13: 9781854182142
Format: Illustrated (240 pages) Publisher: Thorogood Published: 21 May 2004
Giving Presentations: Expert Solutions to Everyday Challenges (Harvard Pocket Mentor Series)
by Harvard Business Review
ISBN 13: 9781422114759
Format: Illustrated (96 pages) Publisher: Harvard Business Review Press Published: 01 Aug 2007
Publishing a Book: 3rd edition: A Practical Step-by-step Guide to Independent Publishing (How to Books : Successful Writing)
by Robert Spicer
ISBN 13: 9781857032628
Format: Paperback (144 pages) Publisher: How To Books Ltd Published: Apr 1998
Project Research in Information Systems: A Student's Guide (Macmillan Information Systems S.)
by Tony Cornford,Steve Smithson
ISBN 13: 9780333644218
Format: Paperback (192 pages) Publisher: Palgrave Published: 10 Jul 1996
Point, Click and Wow!: Quick Guide to Brilliant Laptop Presentations
by Claudyne Wilder,David Fine
ISBN 13: 9780883904848
Format: Paperback (128 pages) Publisher: John Wiley & Sons Published: 03 Apr 1996
The Perfect Cover Letter
by Richard H. Beatty
ISBN 13: 9780471124009
Format: Paperback (192 pages) Publisher: John Wiley & Sons Published: 20 Jan 2004 Other Format: Illustrated