Managing and Motivating Contact Center Employees
by Malcolm Carlaw,Peggy Carlaw,Vasudha Deming,Kurt Friedmann
ISBN 13: 9780071388887
Format: Paperback (350 pages) Publisher: McGraw-Hill Education Published: 01 Jan 2003
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The Effective Director: Building Individual and Board Success
by Amed, Neville Bain
ISBN 13: 9780749435516
Format: Paperback (200 pages) Publisher: Kogan Page Published: 12 Mar 2001
Marketing and Selling Professional Services: Practical Approaches to Practice Development
by Patrick Forsyth
ISBN 13: 9780749440909
Format: Hardcover (335 pages) Publisher: Kogan Page Published: 03 Nov 2003
Market-led Strategic Change: Making Marketing Happen in Your Organization (Professional Development)
by Nigel Piercy
ISBN 13: 9780750606707
Format: Paperback (416 pages) Publisher: Butterworth-Heinemann Ltd Published: 14 Sep 1992 Other Format: Hardcover, Paperback
Smart Things to Know About Change (Smart Things to Know About (Stay Smart!) Series)
by David Firth
ISBN 13: 9781841120355
Format: Paperback (256 pages) Publisher: Capstone Published: 01 May 1999
Marketing Research for Managers
by Sunny Crouch
ISBN 13: 9780750654531
Format: Paperback (392 pages) Publisher: Routledge Published: 09 May 2003 Other Format: Paperback
Innovation and Creativity (Fast Track MBA)
by Jonne Ceserani,Peter Greatwood
ISBN 13: 9780749415938
Format: Paperback (160 pages) Publisher: Kogan Page Ltd Published: 31 Oct 1995
The Accidental Project Manager: Surviving the Transition from Techie to Manager
by Patricia Ensworth
ISBN 13: 9780471410119
Format: Paperback (272 pages) Publisher: John Wiley & Sons Published: 15 Aug 2001
The Rise of NEC: How the World's Greatest C & C Company is Managed (Developmental Management S.)
by KOBAYASHI
ISBN 13: 9781557862778
Format: Hardcover (272 pages) Publisher: Wiley–Blackwell Published: 07 Nov 1991
Software Project Manager's Bridge to Agility, The (Agile Software Development Series)
by Michele Sliger
ISBN 13: 9780321502759
Format: Paperback (380 pages) Publisher: Addison-Wesley Professional Published: 19 May 2008
Practical Software Metrics for Project Management and Process Improvement
by Robert B. Grady
ISBN 13: 9780137203840
Format: Paperback (282 pages) Publisher: Prentice Hall Published: 28 Apr 1992
The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
by Thomas Teal
ISBN 13: 9780875844480
Format: Hardcover (333 pages) Publisher: Harvard Business Review Press Published: 01 Feb 1996 Other Format: Paperback