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Managing and Motivating Contact Center Employees Managing and Motivating Contact Center Employees by Malcolm Carlaw,Peggy Carlaw,Vasudha Deming,Kurt Friedmann

Managing and Motivating Contact Center Employees

by Malcolm Carlaw,Peggy Carlaw,Vasudha Deming,Kurt Friedmann


ISBN 13: 9780071388887

Format: Paperback (350 pages)
Publisher: McGraw-Hill Education
Published: 01 Jan 2003

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The Effective Director: Building Individual and Board Success The Effective Director: Building Individual and Board Success by Amed, Neville Bain

The Effective Director: Building Individual and Board Success

by Amed, Neville Bain


ISBN 13: 9780749435516

Format: Paperback (200 pages)
Publisher: Kogan Page
Published: 12 Mar 2001

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Marketing and Selling Professional Services: Practical Approaches to Practice Development Marketing and Selling Professional Services: Practical Approaches to Practice Development by Patrick Forsyth

Marketing and Selling Professional Services: Practical Approaches to Practice Development

by Patrick Forsyth


ISBN 13: 9780749440909

Format: Hardcover (335 pages)
Publisher: Kogan Page
Published: 03 Nov 2003

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Market-led Strategic Change: Making Marketing Happen in Your Organization (Professional Development) Market-led Strategic Change: Making Marketing Happen in Your Organization (Professional Development) by Nigel Piercy

Market-led Strategic Change: Making Marketing Happen in Your Organization (Professional Development)

by Nigel Piercy


ISBN 13: 9780750606707

Format: Paperback (416 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 14 Sep 1992
Other Format: Hardcover, Paperback

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Marketing Research for Managers Marketing Research for Managers by Sunny Crouch

Marketing Research for Managers

by Sunny Crouch


ISBN 13: 9780750654531

Format: Paperback (392 pages)
Publisher: Routledge
Published: 09 May 2003
Other Format: Paperback

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Innovation and Creativity (Fast Track MBA) Innovation and Creativity (Fast Track MBA) by Jonne Ceserani,Peter Greatwood

Innovation and Creativity (Fast Track MBA)

by Jonne Ceserani,Peter Greatwood


ISBN 13: 9780749415938

Format: Paperback (160 pages)
Publisher: Kogan Page Ltd
Published: 31 Oct 1995

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The Accidental Project Manager: Surviving the Transition from Techie to Manager The Accidental Project Manager: Surviving the Transition from Techie to Manager by Patricia Ensworth

The Accidental Project Manager: Surviving the Transition from Techie to Manager

by Patricia Ensworth


ISBN 13: 9780471410119

Format: Paperback (272 pages)
Publisher: John Wiley & Sons
Published: 15 Aug 2001

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Software Project Manager's Bridge to Agility, The (Agile Software Development Series) Software Project Manager's Bridge to Agility, The (Agile Software Development Series) by Michele Sliger

Software Project Manager's Bridge to Agility, The (Agile Software Development Series)

by Michele Sliger


ISBN 13: 9780321502759

Format: Paperback (380 pages)
Publisher: Addison-Wesley Professional
Published: 19 May 2008

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Practical Software Metrics for Project Management and Process Improvement Practical Software Metrics for Project Management and Process Improvement by Robert B. Grady

Practical Software Metrics for Project Management and Process Improvement

by Robert B. Grady


ISBN 13: 9780137203840

Format: Paperback (282 pages)
Publisher: Prentice Hall
Published: 28 Apr 1992

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The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value by Thomas Teal

The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value

by Thomas Teal


ISBN 13: 9780875844480

Format: Hardcover (333 pages)
Publisher: Harvard Business Review Press
Published: 01 Feb 1996
Other Format: Paperback

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