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Customer Service Training 101: Quick and Easy Techniques That Get Great Results Customer Service Training 101: Quick and Easy Techniques That Get Great Results by Renee Evenson

Customer Service Training 101: Quick and Easy Techniques That Get Great Results

by Renee Evenson


ISBN 13: 9780814472903

Format: Paperback (224 pages)
Publisher: Amacom
Published: 01 Sep 2005

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Essential Guide to Qualitative Methods in Organizational Research Essential Guide to Qualitative Methods in Organizational Research by Catherine Cassell,Gillian Symon,Catherine Cassell,Gillian Symon

Essential Guide to Qualitative Methods in Organizational Research

by Catherine Cassell,Gillian Symon,Catherine Cassell,Gillian Symon


ISBN 13: 9780761948889

Format: Paperback (412 pages)
Publisher: SAGE Publications Ltd
Published: 28 Apr 2004

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Interpersonal Conflicts at Work (Personal and Professional Development) Interpersonal Conflicts at Work (Personal and Professional Development) by Robert J. Edelmann

Interpersonal Conflicts at Work (Personal and Professional Development)

by Robert J. Edelmann


ISBN 13: 9781854330871

Format: Illustrated (128 pages)
Publisher: John Wiley & Sons
Published: 01 Mar 2009
Other Format: Paperback

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Coaching, Mentoring and Assessing: A Practical Guide to Developing Competence Coaching, Mentoring and Assessing: A Practical Guide to Developing Competence by Eric Parsloe

Coaching, Mentoring and Assessing: A Practical Guide to Developing Competence

by Eric Parsloe


ISBN 13: 9780749416706

Format: Hardcover (192 pages)
Publisher: Kogan Page Ltd
Published: 30 Jul 1995

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Setting the PACE in Product Development Setting the PACE in Product Development by Michael E. McGrath

Setting the PACE in Product Development

by Michael E. McGrath


ISBN 13: 9780750697897

Format: Paperback (200 pages)
Publisher: Routledge
Published: 31 Aug 1996

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The Theory of Learning: An Introduction (Theory of Training & Assessment S.) The Theory of Learning: An Introduction (Theory of Training & Assessment S.) by Julie Cotton

The Theory of Learning: An Introduction (Theory of Training & Assessment S.)

by Julie Cotton


ISBN 13: 9780749414801

Format: Paperback (136 pages)
Publisher: Kogan Page Ltd
Published: 28 Jan 1995

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If Only We Knew What We Know If Only We Knew What We Know by Carla O'Dell,C. Jackson Grayson

If Only We Knew What We Know

by Carla O'Dell,C. Jackson Grayson


ISBN 13: 9780684844749

Format: Hardcover (256 pages)
Publisher: Simon & Schuster Ltd
Published: 06 Apr 1999

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Workshops that Work: 100 Ideas to Make Your Training Events More Effective (MCGRAW HILL TRAINING SERIES) Workshops that Work: 100 Ideas to Make Your Training Events More Effective (MCGRAW HILL TRAINING SERIES) by Tom Bourner,Viv Martin,Phil Race

Workshops that Work: 100 Ideas to Make Your Training Events More Effective (MCGRAW HILL TRAINING SERIES)

by Tom Bourner,Viv Martin,Phil Race


ISBN 13: 9780077078003

Format: Paperback (232 pages)
Publisher: McGraw-Hill Education / Australia
Published: 01 Jun 1993

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Transactional Analysis for Trainers (McGraw-Hill Training Series) Transactional Analysis for Trainers (McGraw-Hill Training Series) by Julie Hay

Transactional Analysis for Trainers (McGraw-Hill Training Series)

by Julie Hay


ISBN 13: 9780077074708

Format: Hardcover (208 pages)
Publisher: McGraw-Hill Inc.,US
Published: 01 Dec 1992

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Negotiating, Persuading and Influencing (UK Higher Education Business Human Resourcing) Negotiating, Persuading and Influencing (UK Higher Education Business Human Resourcing) by Alan Fowler

Negotiating, Persuading and Influencing (UK Higher Education Business Human Resourcing)

by Alan Fowler


ISBN 13: 9780852927557

Format: Paperback (96 pages)
Publisher: McGraw Hill / Europe, Middle East & Africa
Published: 10 Sep 1998
Other Format: Paperback

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Effective Communication (Video Arts Management Workbook) Effective Communication (Video Arts Management Workbook) by Chris Roebuck

Effective Communication (Video Arts Management Workbook)

by Chris Roebuck


ISBN 13: 9781840281361

Format: Paperback (96 pages)
Publisher: Marshall Editions
Published: 27 Nov 1998

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