Customer Service Training 101: Quick and Easy Techniques That Get Great Results
by Renee Evenson
ISBN 13: 9780814472903
Format: Paperback (224 pages) Publisher: Amacom Published: 01 Sep 2005
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Essential Guide to Qualitative Methods in Organizational Research
by Catherine Cassell,Gillian Symon,Catherine Cassell,Gillian Symon
ISBN 13: 9780761948889
Format: Paperback (412 pages) Publisher: SAGE Publications Ltd Published: 28 Apr 2004
Interpersonal Conflicts at Work (Personal and Professional Development)
by Robert J. Edelmann
ISBN 13: 9781854330871
Format: Illustrated (128 pages) Publisher: John Wiley & Sons Published: 01 Mar 2009 Other Format: Paperback
Coaching, Mentoring and Assessing: A Practical Guide to Developing Competence
by Eric Parsloe
ISBN 13: 9780749416706
Format: Hardcover (192 pages) Publisher: Kogan Page Ltd Published: 30 Jul 1995
Effective Leadership: How to Lead Your Team to Success (Business Matters Management Guides)
by Malcolm Bird
ISBN 13: 9780563364160
Format: Paperback (128 pages) Publisher: BBC Books Published: 15 Oct 1992
Setting the PACE in Product Development
by Michael E. McGrath
ISBN 13: 9780750697897
Format: Paperback (200 pages) Publisher: Routledge Published: 31 Aug 1996
The Theory of Learning: An Introduction (Theory of Training & Assessment S.)
by Julie Cotton
ISBN 13: 9780749414801
Format: Paperback (136 pages) Publisher: Kogan Page Ltd Published: 28 Jan 1995
If Only We Knew What We Know
by Carla O'Dell,C. Jackson Grayson
ISBN 13: 9780684844749
Format: Hardcover (256 pages) Publisher: Simon & Schuster Ltd Published: 06 Apr 1999
Workshops that Work: 100 Ideas to Make Your Training Events More Effective (MCGRAW HILL TRAINING SERIES)
by Tom Bourner,Viv Martin,Phil Race
ISBN 13: 9780077078003
Format: Paperback (232 pages) Publisher: McGraw-Hill Education / Australia Published: 01 Jun 1993
Transactional Analysis for Trainers (McGraw-Hill Training Series)
by Julie Hay
ISBN 13: 9780077074708
Format: Hardcover (208 pages) Publisher: McGraw-Hill Inc.,US Published: 01 Dec 1992
Negotiating, Persuading and Influencing (UK Higher Education Business Human Resourcing)
by Alan Fowler
ISBN 13: 9780852927557
Format: Paperback (96 pages) Publisher: McGraw Hill / Europe, Middle East & Africa Published: 10 Sep 1998 Other Format: Paperback
Effective Communication (Video Arts Management Workbook)
by Chris Roebuck
ISBN 13: 9781840281361
Format: Paperback (96 pages) Publisher: Marshall Editions Published: 27 Nov 1998