The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value
by W. Earl Sasser Jr.,Leonard A. Schlesinger,James L. Heskett
ISBN 13: 9780684832562
Format: Illustrated (320 pages) Publisher: Free Press Published: 03 Jun 1997
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Effective Management: People and Organisation: People and Organization
by Derek Torrington, Jane Weightman
ISBN 13: 9780132022026
Format: Paperback (490 pages) Publisher: Financial Times/ Prentice Hall Published: 01 Apr 1994
The Stories of Facebook, Youtube and Myspace: The People, the Hype and the Deals Behind the Giants of Web 2.0
by Sarah Lacy
ISBN 13: 9781854584533
Format: Hardcover (288 pages) Publisher: Crimson Publishing Published: 05 Nov 2008 Other Format: Paperback
The Set-Up-To-Fail Syndrome: How Good Managers Cause Great People to Fail
by Jean-Francois Manzoni, Jean-Louis Barsoux
ISBN 13: 9780875849492
Format: Illustrated (256 pages) Publisher: Harvard Business Review Press Published: 01 Sep 2002
The Handbook of Project-Based Management (Henley Management)
by Rodney Turner, Bernard Taylor
ISBN 13: 9780077076566
Format: Hardcover (560 pages) Publisher: McGraw-Hill Education / Australia Published: 01 Oct 1992 Other Format: Hardcover
Shopping, Seduction and Mr Selfridge
by Lindy Woodhead
ISBN 13: 9781861978882
Format: Hardcover (288 pages) Publisher: Profile Published: 25 Oct 2007 Other Format: paperback
The Future of Leadership
by Randall White
ISBN 13: 9780273622062
Format: Hardcover (272 pages) Publisher: Ft PrenticeHall Published: 18 Jun 1996
Feedback Toolkit: 16 Tools for Better Communication in the Workplace
by Rick Maurer
ISBN 13: 9781563270567
Format: Paperback (112 pages) Publisher: Productivity Press Published: 01 Sep 1994
Losing My Virginity
by Richard Branson
ISBN 13: 9780753503928
Format: Paperback (512 pages) Publisher: Virgin Books Published: 17 Jun 1999 Other Format: Hardcover, Mass Market Paperback
Inside the Magic Kingdom: Seven Keys to Disney's Success
by Thomas Connellan
ISBN 13: 9781885167231
Format: Hardcover (160 pages) Publisher: Capstone Published: 01 Sep 1999
Logistics and Supply Chain Management (Financial Times Management)
by Prof Martin Christopher
ISBN 13: 9780273630494
Format: Hardcover (304 pages) Publisher: Financial Times/ Prentice Hall Published: 27 Aug 1998 Other Format: Hardcover
Dave Whelan: Playing to Win -The Autobiography
by Dave Whelan
ISBN 13: 9781845134617
Format: Hardcover (320 pages) Publisher: Aurum Press Ltd Published: 20 Aug 2009