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The Big Book of Customer Service Training Games (Big Book Series): Quick, Fun Activities for Training Customer Service Reps, Salespeople, and Anyone Else Who Deals With Customers The Big Book of Customer Service Training Games (Big Book Series): Quick, Fun Activities for Training Customer Service Reps, Salespeople, and Anyone Else Who Deals With Customers by Peggy Carlaw

The Big Book of Customer Service Training Games (Big Book Series): Quick, Fun Activities for Training Customer Service Reps, Salespeople, and Anyone Else Who Deals With Customers

by Peggy Carlaw


ISBN 13: 9780070779747

Format: Paperback (224 pages)
Publisher: McGraw-Hill Education
Published: 01 Oct 1998
Other Format: Paperback

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Organizational Development: A Process of Learning and Changing (Prentice Hall Organizational Development Series) (Addison-Wesley Od Series) Organizational Development: A Process of Learning and Changing (Prentice Hall Organizational Development Series) (Addison-Wesley Od Series) by W. Warner Burke

Organizational Development: A Process of Learning and Changing (Prentice Hall Organizational Development Series) (Addison-Wesley Od Series)

by W. Warner Burke


ISBN 13: 9780201508352

Format: Paperback (240 pages)
Publisher: Pearson FT Press
Published: 31 Aug 1993
Other Format: Paperback

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The Leadership Moment: Nine True Stories of Triumph and Disaster and Their Lessons for Us All The Leadership Moment: Nine True Stories of Triumph and Disaster and Their Lessons for Us All by Michael Useem,Warren Bennis

The Leadership Moment: Nine True Stories of Triumph and Disaster and Their Lessons for Us All

by Michael Useem,Warren Bennis


ISBN 13: 9780812932300

Format: Paperback (336 pages)
Publisher: Crown
Published: 01 Nov 1999

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Start and Run Your Own Business: The Complete Guide to Setting Up and Managing a Small Business Start and Run Your Own Business: The Complete Guide to Setting Up and Managing a Small Business by Alan Le Marinel

Start and Run Your Own Business: The Complete Guide to Setting Up and Managing a Small Business

by Alan Le Marinel


ISBN 13: 9781857039887

Format: Paperback (288 pages)
Publisher: How To Books
Published: 26 Nov 2004
Other Format: Paperback

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Key Management Models (Financial Times Series) Key Management Models (Financial Times Series) by Steven ten Have,Wouter ten Have,Frans Stevens,Marcel van der Elst,Fiona Pol-Coyne

Key Management Models (Financial Times Series)

by Steven ten Have,Wouter ten Have,Frans Stevens,Marcel van der Elst,Fiona Pol-Coyne


ISBN 13: 9780273662013

Format: Paperback (240 pages)
Publisher: Financial Times/ Prentice Hall
Published: 17 Sep 2002

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CRM Project Management: Building Realistic Expectations and Managing Risk CRM Project Management: Building Realistic Expectations and Managing Risk by Michael Gentle

CRM Project Management: Building Realistic Expectations and Managing Risk

by Michael Gentle


ISBN 13: 9780749438982

Format: Paperback (240 pages)
Publisher: Kogan Page
Published: 03 Oct 2002

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Zapp! the Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction Zapp! the Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction by William Byham,Jeff Cox

Zapp! the Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction

by William Byham,Jeff Cox


ISBN 13: 9780449002827

Format: Illustrated (224 pages)
Publisher: Ballantine Books
Published: 03 Mar 1992
Other Format: Hardcover, Paperback

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Inspirational Leadership: Henry V and the Muse of Fire - Timeless Insights from Shakespeare's Greatest Leader Inspirational Leadership: Henry V and the Muse of Fire - Timeless Insights from Shakespeare's Greatest Leader by Richard Olivier

Inspirational Leadership: Henry V and the Muse of Fire - Timeless Insights from Shakespeare's Greatest Leader

by Richard Olivier


ISBN 13: 9781904298212

Format: Paperback (215 pages)
Publisher: Spiro Press
Published: 16 Dec 2002
Other Format: Hardcover

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The Beermat Entrepreneur: Turn Your Good Idea into A Great Business The Beermat Entrepreneur: Turn Your Good Idea into A Great Business by Mike Southon,Chris West

The Beermat Entrepreneur: Turn Your Good Idea into A Great Business

by Mike Southon,Chris West


ISBN 13: 9780273659297

Format: Paperback (176 pages)
Publisher: Prentice Hall
Published: 07 Mar 2002

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Managing in a Time of Great Change Managing in a Time of Great Change by Peter Drucker

Managing in a Time of Great Change

by Peter Drucker


ISBN 13: 9780750637145

Format: Paperback (336 pages)
Publisher: Routledge
Published: 04 Sep 1997
Other Format: Hardcover, Paperback

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Sticky Wisdom Sticky Wisdom by Allan, Dave Dave Allan,

Sticky Wisdom

by Allan, Dave Dave Allan,


ISBN 13: 9781841120218

Format: paperback
Publisher: Capstone

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Harvard Business Review on Decision Making (Harvard Business Review Paperback S.) Harvard Business Review on Decision Making ("Harvard Business Review" Paperback S.) by Harvard Business School Press

Harvard Business Review on Decision Making ("Harvard Business Review" Paperback S.)

by Harvard Business School Press


ISBN 13: 9781578515578

Format: Paperback (224 pages)
Publisher: Harvard Business School Press
Published: 01 Apr 2001

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