The Big Book of Customer Service Training Games (Big Book Series): Quick, Fun Activities for Training Customer Service Reps, Salespeople, and Anyone Else Who Deals With Customers
by Peggy Carlaw
ISBN 13: 9780070779747
Format: Paperback (224 pages) Publisher: McGraw-Hill Education Published: 01 Oct 1998 Other Format: Paperback
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Skills for New Managers (Briefcase Books Series)
by Morey Stettner
ISBN 13: 9780071356183
Format: Paperback (174 pages) Publisher: McGraw-Hill Education Published: 16 May 2000
Buying & Running A Small Hotel 3e: The complete guide to setting up and managing your own hotel, guest house or B&B
by Ken Parker
ISBN 13: 9781857036176
Format: Paperback (216 pages) Publisher: How To Books Published: 01 Jul 2000 Other Format: Paperback
Setting Up and Managing Your Own Coffee Bar: How to open a coffee bar that actually lasts and makes money . . .
by John Richardson,Hugh Gilmartin
ISBN 13: 9781845283278
Format: Paperback (197 pages) Publisher: How To Books Published: 11 Jun 2010
Start Up!: How to start a successful business from absolutely nothing - what to do and how it feels
by Liz Jackson,Michael Spain
ISBN 13: 9780273706021
Format: Paperback (160 pages) Publisher: Prentice Hall Published: 03 Nov 2005
The Beermat Entrepreneur: Turn Your Good Idea into A Great Business
by Mike Southon,Chris West
ISBN 13: 9780273659297
Format: Paperback (176 pages) Publisher: Prentice Hall Published: 07 Mar 2002
Management Gurus and Management Fashions
by Brad Jackson
ISBN 13: 9780415249461
Format: Illustrated (228 pages) Publisher: Routledge Published: 15 Mar 2001
Teach Yourself Setting Up A Small Business Fourth Edition (Tybu)
by Vera Hughes,David Weller
ISBN 13: 9780340859476
Format: Paperback (192 pages) Publisher: Teach Yourself Published: 01 Jan 2003 Other Format: Paperback
CRM Project Management: Building Realistic Expectations and Managing Risk
by Michael Gentle
ISBN 13: 9780749438982
Format: Paperback (240 pages) Publisher: Kogan Page Published: 03 Oct 2002
What They Don’t Teach You at Harvard Business School
by Mark H. McCormack
ISBN 13: 9780006369530
Format: Paperback (256 pages) Publisher: HarperCollins Business Published: 17 Mar 1986 Other Format: Hardcover, Paperback
Journey to the Emerald City: Implement the Oz Principle to Achive a Competitive Edge through a Culture of Accountability
by Tom Smith, Roger Connors
ISBN 13: 9780735203587
Format: Paperback (256 pages) Publisher: Prentice-Hall Published: Jul 2002
Organizational Development: A Process of Learning and Changing (Prentice Hall Organizational Development Series) (Addison-Wesley Od Series)
by W. Warner Burke
ISBN 13: 9780201508352
Format: Paperback (240 pages) Publisher: Pearson FT Press Published: 31 Aug 1993 Other Format: Paperback