The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value
by W. Earl Sasser Jr.,Leonard A. Schlesinger,James L. Heskett
ISBN 13: 9780684832562
Format: Illustrated (320 pages) Publisher: Free Press Published: 03 Jun 1997
Save for later
Understanding Enterprise, Entrepreneurship and Small Business
by Simon Bridge,Ken O'Neill,Stan Cromie
ISBN 13: 9780333984659
Format: Paperback (544 pages) Publisher: Palgrave Macmillan Published: 01 Apr 2003 Other Format: Paperback
Coaching Knock Your Socks Off Service
by Ron Zemke,Kristin Anderson
ISBN 13: 9780814479353
Format: Illustrated (174 pages) Publisher: Amacom Published: 01 Sep 1996
The Stories of Facebook, Youtube and Myspace: The People, the Hype and the Deals Behind the Giants of Web 2.0
by Sarah Lacy
ISBN 13: 9781854584533
Format: Hardcover (288 pages) Publisher: Crimson Publishing Published: 05 Nov 2008
Business Stripped Bare: Adventures of a Global Entrepreneur
by Sir Richard Branson
ISBN 13: 9781905264438
Format: Hardcover (352 pages) Publisher: Virgin Books Published: 18 Sep 2008 Other Format: Paperback
The Boundaryless Organization: Breaking the Chains of Organizational Structure (Jossey-Bass Management)
by Dave Ulrich, Ron Ashkenas, Steve Kerr, Todd Jick
ISBN 13: 9780787901134
Format: Hardcover (364 pages) Publisher: Jossey Bass Published: 01 Sep 1995 Other Format: Illustrated
How to Prepare a Business Plan (Business Success)
by Edward Blackwell
ISBN 13: 9780749449810
Format: Paperback (192 pages) Publisher: Kogan page Published: 03 Feb 2008 Other Format: Hardcover, Paperback
Goldsmith: Money, Women and Power
by Chris Hutchins,Dominic Midgley
ISBN 13: 9781840180930
Format: Hardcover (224 pages) Publisher: Mainstream Publishing Published: 21 Sep 1998
GOOD VIBRATIONS: The True Story of Ann Summers
by Jacqueline Gold
ISBN 13: 9781857937428
Format: Hardcover (192 pages) Publisher: Pavilion Published: 09 Nov 1995
Corporate Religion
by Jesper. Kunde
ISBN 13: 9780273643807
Format: Hardcover (288 pages) Publisher: Financial Times/ Prentice Hall Published: 26 Oct 1999
Corporate Event Project Management (The Wiley Event Management Series)
by Phyllis Mikolaitis,William O'Toole
ISBN 13: 9780471402404
Format: Hardcover (304 pages) Publisher: Wiley Published: 12 Jun 2002
The Skills of Management
by W. David Rees, Christine Porter
ISBN 13: 9781861525505
Format: Paperback (256 pages) Publisher: Cengage Learning EMEA Published: 10 May 2001