The Ultimate CRM Handbook: Strategies and Concepts for Building Enduring Customer Loyalty and Profitability
by John Freeland
ISBN 13: 9780071409353
Format: Hardcover (304 pages) Publisher: McGraw-Hill Education Published: 16 Oct 2002
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Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness (MGMT & LEADERSHIP)
by H. James Harrington
ISBN 13: 9780070267688
Format: Hardcover (274 pages) Publisher: McGraw Hill Published: 31 May 1991
Training in Organizations: Needs Assessment, Development, and Evaluation with InfoTrac
by Irwin L. Goldstein,Kevin Ford
ISBN 13: 9780534345549
Format: Paperback (432 pages) Publisher: Wadsworth Publishing Co Inc Published: 21 Jul 2001 Other Format: Paperback, Spiral-bound
Winning the Talent War: A Strategic Approach to Attracting, Developing and Retaining the Best People
by Charles Woodruffe,Woodruffe
ISBN 13: 9780471987536
Format: Illustrated (208 pages) Publisher: John Wiley & Sons Published: 22 Dec 1999
The Global Leader: Critical Factors for Creating the World Class Organization
by Terence Brake
ISBN 13: 9780786308217
Format: Hardcover (258 pages) Publisher: Irwin Published: 01 Jul 1997
Why Employees Don't Do What They're Supposed To Do and What To Do About It
by Ferdinand Fournies
ISBN 13: 9780071342551
Format: Paperback (183 pages) Publisher: McGraw-Hill Education Published: 01 May 1999 Other Format: Paperback
Systems and Decision Making: A Management Science Approach
by Hans G. Daellenbach
ISBN 13: 9780471950943
Format: Hardcover (560 pages) Publisher: John Wiley & Sons Published: 05 Aug 1994
Losing My Virginity
by Richard Branson
ISBN 13: 9780753503928
Format: Paperback (512 pages) Publisher: Virgin Books Published: 17 Jun 1999 Other Format: Hardcover, Mass Market Paperback
At Arm's Length: Recollections and Reflections on the Arts, Media and a Young Democracy
by Geraint Talfan Davies
ISBN 13: 9781854114365
Format: Paperback (340 pages) Publisher: Seren Published: 13 Feb 2008
Environmental Management: Leadership Skills for the 21st Century
by Bruce W. Piasecki
ISBN 13: 9780471169727
Format: Paperback (372 pages) Publisher: John Wiley & Sons Published: 12 Oct 1998
Logistics and Supply Chain Management (Financial Times Management)
by Prof Martin Christopher
ISBN 13: 9780273630494
Format: Hardcover (304 pages) Publisher: Financial Times/ Prentice Hall Published: 27 Aug 1998 Other Format: Hardcover
Financial Management in the Voluntary Sector: New Challenges (Routledge Studies in the Management of Voluntary and Non-Profit Organizations)
by Paul Palmer
ISBN 13: 9780415221603
Format: Paperback (324 pages) Publisher: Routledge Published: 27 Sep 2001