Strategic Customer Care: An Evolutionary Approach to Improving Customer Care and Profitability: An Evolutionary Approach to Increasing Customer Value and Profitability
by Stanley A. Brown
ISBN 13: 9780471643425
Format: Hardcover (320 pages) Publisher: Wiley Published: 15 Jul 1999
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Shopping, Seduction and Mr Selfridge
by Lindy Woodhead
ISBN 13: 9781861978882
Format: Hardcover (288 pages) Publisher: Profile Published: 25 Oct 2007 Other Format: paperback
Understanding Business Marketing and Purchasing
by David Ford,D. Ford
ISBN 13: 9781861527691
Format: Paperback (504 pages) Publisher: Cengage Learning Published: 15 Dec 2001
Building Strong Brands
by Aaker
ISBN 13: 9780029001516
Format: Illustrated (390 pages) Publisher: Jossey Bass Published: 01 Dec 1995 Other Format: Paperback
Quest for Loyalty: Creating Value Through Partnership (Harvard Business Review Book Series,)
by Scott Cook, Frederick F. Reichheld
ISBN 13: 9780875847450
Format: Hardcover (278 pages) Publisher: Harvard Business School Press Published: 01 Oct 1996
The Future of Leadership
by Randall White
ISBN 13: 9780273622062
Format: Hardcover (272 pages) Publisher: Ft PrenticeHall Published: 18 Jun 1996
Selling for Entrepreneurs
by Kathryn Lennon
ISBN 13: 9780273724926
Format: Paperback (224 pages) Publisher: Pearson Business Published: 23 Jul 2009
Branson
by Tom Bower
ISBN 13: 9781841153865
Format: Hardcover (384 pages) Publisher: Fourth Estate Published: 28 Sep 2000
Constructive Conflict Management: Managing to Make a Difference (People Skills for Professionals Series)
by John Crawley
ISBN 13: 9781857880144
Format: Paperback (288 pages) Publisher: Nicholas Brealey Publishing Published: 12 Nov 1992
Alpha Leadership: Tools for Business Leaders Who Want More from Life
by Anne Deering,Robert Dilts,Julian Russell
ISBN 13: 9780470844830
Format: Illustrated (244 pages) Publisher: Wiley Published: 19 Apr 2002
The Handbook of Project-Based Management (Henley Management)
by Rodney Turner, Bernard Taylor
ISBN 13: 9780077076566
Format: Hardcover (560 pages) Publisher: McGraw-Hill Education / Australia Published: 01 Oct 1992 Other Format: Hardcover
Balanced Sourcing: Cooperation and Competition in Supplier Relationships (J–B BAH Strategy & Business Series)
by Timothy M. Laseter
ISBN 13: 9780787944438
Format: Hardcover (288 pages) Publisher: John Wiley & Sons Published: 31 Aug 1998