The Bosses: The Growth Industries of the Future and the Men Who Lead Them
by William Kay
ISBN 13: 9780749913588
Format: Hardcover (256 pages) Publisher: Piatkus Books Published: 23 Jun 1994
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The Customer-Centered Enterprise: How IBM and Other World-Class Companies Achieve Extraordinary Results by Putting Customers First
by Harvey Thompson
ISBN 13: 9780071352109
Format: Hardcover (224 pages) Publisher: McGraw-Hill Education Published: 01 Jan 2000
Service Operations Management: Strategy, Design and Delivery
by Chris Hope, Alan Muhlemann
ISBN 13: 9780131499157
Format: Paperback (256 pages) Publisher: Financial Times/ Prentice Hall Published: 02 May 1997
Leveraging the New Infrastructure: How Market Leaders Capitalize on Information Technology
by Peter Weill,Marianne Broadbent
ISBN 13: 9780875848303
Format: Illustrated (320 pages) Publisher: Harvard Business Review Press Published: 01 Jun 1998
The Memory Jogger Plus Tm Featuring the 7 Management and Planning Tool
by Michael Brassard
ISBN 13: 9781879364837
Format: Paperback (306 pages) Publisher: Goal / QPC Published: May 1996
Enter the Dragon
by Theo Paphitis
ISBN 13: 9780752897295
Format: Paperback (288 pages) Publisher: Orion Published: 15 May 2008 Other Format: Hardcover
Supercharge Your Management Role: Making the Transition to Internal Consultant
by Mark Thomas, Sam Elbeik
ISBN 13: 9780750625463
Format: Paperback (224 pages) Publisher: Butterworth-Heinemann Ltd Published: 25 Apr 1996
Total Customer Service: The Ultimate Weapon
by William H. Davidow,Bro Uttal
ISBN 13: 9780060920098
Format: Paperback (240 pages) Publisher: HarperCollins Published: 07 Aug 1990 Other Format: Hardcover
Credibility: How Leaders Gain and Lose it, Why People Demand it (The Jossey-Bass management series)
by James M. Kouzes, Barry Z. Posner
ISBN 13: 9781555425500
Format: Hardcover (368 pages) Publisher: Jossey Bass Published: 03 Aug 1993 Other Format: Paperback
Creative Management
by Malcolm Goodman
ISBN 13: 9780133120592
Format: Textbook Binding (424 pages) Publisher: Prentice Hall Published: 20 Sep 1995
Effective Management: People and Organisation: People and Organization
by Derek Torrington, Jane Weightman
ISBN 13: 9780132022026
Format: Paperback (490 pages) Publisher: Financial Times/ Prentice Hall Published: 01 Apr 1994
Strategic Marketing Planning (CIM Student)
by Colin Gilligan, Richard M.S. Wilson
ISBN 13: 9780750622462
Format: Paperback (640 pages) Publisher: A Butterworth-Heinemann Title Published: 02 Jun 2003 Other Format: Paperback