Transactional Six Sigma and Lean Servicing: Leveraging Manufacturing Concepts to Achieve World-class Service
by Betsi Harris Ehrlich
ISBN 13: 9781574443257
Format: Hardcover (296 pages) Publisher: CRC Press Published: 13 Jun 2002
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Anytime, Anywhere: How The Best Bricks- And-clicks Businesse Deliver Seamless Service To Their Customers: How The Best Bricks- And-clicks Businesses Deliver Seamless Service To Their Customers
by Robert Spector
ISBN 13: 9780738208039
Format: Paperback (304 pages) Publisher: Perseus Books Published: 27 Nov 2002
Reallionaire: Nine Steps to Becoming Rich from the Inside Out
by Farrah Grey
ISBN 13: 9780757302244
Format: Illustrated (264 pages) Publisher: Health Communications Published: 06 Jul 2005
Successful Marketing Communications: A Practical Guide to Planning and Implementation (CIM Advanced Certificate Workbook S.)
by Cathy Ace
ISBN 13: 9780750650274
Format: Paperback (210 pages) Publisher: A Butterworth-Heinemann Title Published: 29 Aug 2001
Defining Moments: When Managers Must Choose Between Right and Right
by Joseph L. Badaracco Jr.
ISBN 13: 9780875848037
Format: Hardcover (147 pages) Publisher: Harvard Business School Press Published: 01 Sep 1997
Knowledge in Organisations (Resources for the Knowledge-based Economy)
by Laurence Prusak
ISBN 13: 9780750697187
Format: Paperback (261 pages) Publisher: A Butterworth-Heinemann Title Published: 27 Jun 1997
Entrepreneurs, Second Edition: Talent, Temperament, Technique
by John Thompson
ISBN 13: 9780750661287
Format: Paperback (432 pages) Publisher: Routledge Published: 30 Jun 2004
Sack Your Boss!
by Jonathan Jay
ISBN 13: 9780953907311
Format: Paperback (160 pages) Publisher: Coaching Academy UK Ltd Published: 01 Nov 2004
Empowered Teams: Creating Self-directed Work Groups That Improve Quality, Productivity and Participation (Jossey Bass Business & Management Series)
by Richard S. Wellins,William C. Byham,Jeanne M. Wilson
ISBN 13: 9781555423537
Format: Hardcover (258 pages) Publisher: Jossey Bass Published: 12 Jul 1991 Other Format: Paperback
My Life with Tiny: Biography of Tiny Rowland
by Richard Hall
ISBN 13: 9780571147373
Format: Hardcover (256 pages) Publisher: Faber & Faber Published: 27 Apr 1987
Third Generation R&D: Managing the Link to Corporate Strategy
by Philip A. Roussel,Kamal N. Saad,Tamara J. Erickson
ISBN 13: 9780875842523
Format: Hardcover (224 pages) Publisher: Harvard Business School Press Published: 01 Apr 1991
5 Pillars of the Visual Workplace (For Your Organization!)
by Hiroyuki Hirano
ISBN 13: 9781563270475
Format: Hardcover (384 pages) Publisher: Productivity Press Published: 01 Jan 1995