The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value
by W. Earl Sasser Jr.,Leonard A. Schlesinger,James L. Heskett
ISBN 13: 9780684832562
Format: Illustrated (320 pages) Publisher: Free Press Published: 03 Jun 1997
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Communicating Effectively (The Briefcase Books) (Briefcase Books Series)
by Lani Arredondo
ISBN 13: 9780071364294
Format: Illustrated (240 pages) Publisher: McGraw-Hill Published: 01 Nov 2000
(Inner) Fitness and the Fit Corporation
by Ben C. Fletcher
ISBN 13: 9781861526441
Format: Paperback (192 pages) Publisher: Cengage Learning Published: 01 Sep 2000
Coaching Knock Your Socks Off Service
by Ron Zemke,Kristin Anderson
ISBN 13: 9780814479353
Format: Illustrated (174 pages) Publisher: Amacom Published: 01 Sep 1996
How to Start Your Own Business for Entrepreneurs
by Robert Ashton
ISBN 13: 9780273723585
Format: Paperback (312 pages) Publisher: Pearson Business Published: 23 Jul 2009
Business Stripped Bare: Adventures of a Global Entrepreneur
by Sir Richard Branson
ISBN 13: 9781905264438
Format: Hardcover (352 pages) Publisher: Virgin Books Published: 18 Sep 2008 Other Format: Paperback
The Strategy Workout: Journey to the Heart of Your Business (Financial Times Series)
by Cyril. Levicki
ISBN 13: 9780273624424
Format: Paperback (288 pages) Publisher: Financial Times/ Prentice Hall Published: 28 Nov 1996
Instant Trainer: Quick Tips on How to Teach Others What You Know
by C. Charles
ISBN 13: 9780070119581
Format: Paperback (288 pages) Publisher: McGraw-Hill Education Published: 16 Dec 1997
Complete Idiot's Guide to Making Millions on the Internet (Complete Idiot's Guide to S.)
by Rod Underhill, Nat Gertler
ISBN 13: 9780789722980
Format: Paperback (294 pages) Publisher: Imprint Unknown Published: 06 Apr 2000
Hospitality Sales and Promotion: Strategies for Success (Professional Hospitality Guides)
by Derek Taylor
ISBN 13: 9780750649865
Format: Paperback (336 pages) Publisher: Routledge Published: 25 May 2001
Principles of Operations Management (Principles of Management)
by Les Galloway
ISBN 13: 9781861523785
Format: Paperback (235 pages) Publisher: Cengage Learning EMEA Published: 18 Jun 1998
Managing in a Time of Great Change
by Peter Drucker
ISBN 13: 9780750637145
Format: Paperback (336 pages) Publisher: Routledge Published: 04 Sep 1997 Other Format: Hardcover