Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction (Total Quality Management)
by Robert B. Woodruff
ISBN 13: 9781557865533
Format: Illustrated (358 pages) Publisher: Wiley Published: 12 Apr 1996
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Global Explorers: The Next Generation of Leaders
by Stephen R. Covey, Hal B. Gregersen, J. Stewart Black, Allen J. Morrison
ISBN 13: 9780415921480
Format: Hardcover (288 pages) Publisher: Routledge Published: 17 Aug 1999
In China's Shadow: The Crisis of American Entrepreneurship (Future of American Democracy) (The Future of American Democracy Series)
by Reed Hundt
ISBN 13: 9780300126099
Format: Paperback (210 pages) Publisher: Yale University Press Published: 20 Nov 2007
Inside Teams: How 20 World-Class Organizations Are Winning Through Teamwork (Jossey-Bass Management)
by Richard S. Wellins, William C. Byham
ISBN 13: 9780787902452
Format: Paperback (404 pages) Publisher: Jossey-Bass Published: 22 Feb 1996
Go It Alone!: The Secret to Building a Successful Business on Your Own
by Bruce Judson
ISBN 13: 9780060731144
Format: Paperback (240 pages) Publisher: HarperBusiness Published: 13 Dec 2005
The new knowledge management: Complexity, Learning and Sustainable Innovation (KMCI Press)
by Mark W. McElroy
ISBN 13: 9780750676083
Format: Paperback (280 pages) Publisher: Routledge Published: 10 Oct 2002
The Abilene Paradox and Other Meditations on Management
by Jerry B. Harvey
ISBN 13: 9780787902773
Format: Paperback (160 pages) Publisher: Jossey-Bass Published: 09 Aug 1996 Other Format: Hardcover
Marketing Research that Won't Break the Bank: A Practical Guide to Getting the Information You Need, Second Edition (Jossey-Bass Nonprofit and Public Management Series)
by Alan R. Andreasen
ISBN 13: 9780787964191
Format: Paperback (304 pages) Publisher: Jossey-Bass Published: 18 Oct 2002
The Engine of America: The Secrets to Small Business Success from Entrepreneurs Who Have Made It!
by Hector V. Barreto
ISBN 13: 9780470110133
Format: Hardcover (240 pages) Publisher: Wiley Published: 09 Oct 2007
Never Bet the Farm: How Entrepreneurs Take Risks, Make Decisions - And How You Can, Too
by Anthony Iaquinto,Stephen Spinelli Jr.
ISBN 13: 9780787983666
Format: Paperback (226 pages) Publisher: Jossey-Bass Published: 17 Mar 2006
Thinkpak: A Brainstorming Card Deck
by Michael Michalko
ISBN 13: 9781580087728
Format: Cards (64 pages) Publisher: Ten Speed Press Published: 01 Jun 2006
Lean Thinking, Second Edition: Banish Waste and Create Wealth in Your Corporation
by James P. Womack,Daniel T. Jones
ISBN 13: 9780743249270
Format: Illustrated (398 pages) Publisher: Productivity Press Published: 01 Jun 2003 Other Format: Hardcover, Paperback