Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction (Total Quality Management)
by Robert B. Woodruff
ISBN 13: 9781557865533
Format: Illustrated (358 pages) Publisher: Wiley Published: 12 Apr 1996
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Global Explorers: The Next Generation of Leaders
by Stephen R. Covey, Hal B. Gregersen, J. Stewart Black, Allen J. Morrison
ISBN 13: 9780415921480
Format: Hardcover (288 pages) Publisher: Routledge Published: 17 Aug 1999
Leadership For Dummies (US Edition)
by Marshall Loeb
ISBN 13: 9780764551765
Format: Illustrated (386 pages) Publisher: For Dummies Published: 10 Aug 1999
Knowledge and Social Capital: Foundations and Applications (Knowledge Reader)
by Eric Lesser
ISBN 13: 9780750672221
Format: Hardcover (208 pages) Publisher: A Butterworth-Heinemann Title Published: 03 Jan 2000
Connective Leadership: Managing in a Changing World
by Jean Lipman-Blumen
ISBN 13: 9780195134698
Format: Paperback (432 pages) Publisher: Oxford University Press, U.S.A. Published: 20 Apr 2000
Strategic Change: Building a High Performance Organization (Best of Long Range Planning - Second Series): 2
by P. Sadler
ISBN 13: 9780080425719
Format: Illustrated (250 pages) Publisher: Pergamon Published: 19 Jul 1995
Entrepreneurship and Business: A Regional Perspective
by Miguel-Angel Galindo, Joaquin Guzman, Domingo Ribeiro
ISBN 13: 9783540708995
Format: Illustrated (328 pages) Publisher: Springer Published: 04 Nov 2008
From Worst to First: Behind the Scenes of Continental's Remarkable Comeback
by Gordon Bethune
ISBN 13: 9780471356523
Format: Paperback (306 pages) Publisher: Wiley Published: 16 Aug 1999
Closing the Innovation Gap: Reigniting the Spark of Creativity in a Global Economy (MGMT & LEADERSHIP)
by Judy Estrin
ISBN 13: 9780071499873
Format: Illustrated (272 pages) Publisher: McGraw Hill Published: 01 Sep 2008
Efficiency, Market Dynamics and Industry Growth
by Jati Sengupta, Professor Phillip Fanchon
ISBN 13: 9780230581913
Format: Hardcover (176 pages) Publisher: Palgrave Macmillan Published: 29 Oct 2009
Power Partnering: A strategy for business excellence in the 21st century
by Sean Gadman
ISBN 13: 9780750698092
Format: Paperback (200 pages) Publisher: A Butterworth-Heinemann Title Published: 20 Dec 1996
Hidden Champions of the Twenty-First Century: The Success Strategies of Unknown World Market Leaders
by Hermann Simon
ISBN 13: 9780387981468
Format: Illustrated (418 pages) Publisher: Springer Published: 08 Jul 2009