Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction (Total Quality Management)
by Robert B. Woodruff
ISBN 13: 9781557865533
Format: Illustrated (358 pages) Publisher: Wiley Published: 12 Apr 1996
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Closing the Innovation Gap: Reigniting the Spark of Creativity in a Global Economy (MGMT & LEADERSHIP)
by Judy Estrin
ISBN 13: 9780071499873
Format: Illustrated (272 pages) Publisher: McGraw Hill Published: 01 Sep 2008
From Worst to First: Behind the Scenes of Continental's Remarkable Comeback
by Gordon Bethune
ISBN 13: 9780471356523
Format: Paperback (306 pages) Publisher: Wiley Published: 16 Aug 1999
Knowledge and Social Capital: Foundations and Applications (Knowledge Reader)
by Eric Lesser
ISBN 13: 9780750672221
Format: Hardcover (208 pages) Publisher: A Butterworth-Heinemann Title Published: 03 Jan 2000
Leadership For Dummies (US Edition)
by Marshall Loeb
ISBN 13: 9780764551765
Format: Illustrated (386 pages) Publisher: For Dummies Published: 10 Aug 1999
Development Effectiveness: Strategies for Is Organizational Transition: 2 (Ernst & Young Information Technology Series)
by R. Young Ernst,John Parkinson,Vaughan Merlyn
ISBN 13: 9780471589549
Format: Hardcover (416 pages) Publisher: John Wiley & Sons, Inc. Published: 07 Mar 1994
Social Entrepreneurship: How to Start Successful Corporate Social Responsibility and Community-Based Initiatives for Advocacy and Change
by Manuel London
ISBN 13: 9780415801294
Format: Illustrated (256 pages) Publisher: Routledge Published: 20 Nov 2009
Connective Leadership: Managing in a Changing World
by Jean Lipman-Blumen
ISBN 13: 9780195134698
Format: Paperback (432 pages) Publisher: Oxford University Press, U.S.A. Published: 20 Apr 2000
Global Explorers: The Next Generation of Leaders
by Stephen R. Covey, Hal B. Gregersen, J. Stewart Black, Allen J. Morrison
ISBN 13: 9780415921480
Format: Hardcover (288 pages) Publisher: Routledge Published: 17 Aug 1999
Silicon Sky
by Gary Dorsey
ISBN 13: 9780738203126
Format: Paperback (356 pages) Publisher: Perseus Published: 07 Apr 2000
The Five Dysfunctions of a Team: A Leadership Fable (J–B Lencioni Series)
by Patrick M. Lencioni
ISBN 13: 9780787960759
Format: Hardcover (240 pages) Publisher: John Wiley & Sons Published: 18 Apr 2002
Comparative Entrepreneurship: The UK, Japan, and the Shadow of Silicon Valley
by D. Hugh Whittaker
ISBN 13: 9780199563661
Format: Hardcover (208 pages) Publisher: OUP Oxford Published: 12 Mar 2009