Measuring Customer Satisfaction: Survey Design, Use, and Statistical Analysis Methods
by Bob E. Hayes
ISBN 13: 9780873893626
Format: Hardcover (285 pages) Publisher: McGraw-Hill Inc.,US Published: Dec 1997
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The Chemistry of Success: Six Secrets of Peak Performance
by Susan M. Lark, James A. Richards
ISBN 13: 9781579595012
Format: Hardcover (754 pages) Publisher: Bay Books Published: Sep 1999
Reclaiming Higher Ground: Creating Organizations That Inspire the Soul
by Lance H.K. Secretan
ISBN 13: 9780070580664
Format: Paperback (272 pages) Publisher: McGraw-Hill Inc.,US Published: 01 Jul 1998
Entrepren Gde to Bus Law (Entrepreneur's Guide to Business Law)
by DAUCHY, BAGLEY
ISBN 13: 9780324204933
Format: Paperback (755 pages) Publisher: South-Western, Division of Thomson Learning Published: 15 Jul 2006
Business Process Improvement Toolbox
by Bjorn Anderson
ISBN 13: 9780873894388
Format: Hardcover (233 pages) Publisher: McGraw-Hill Inc.,US Published: Jul 1999
The Changing Nature of Performance: Implications for Staffing, Motivation, and Development (J-B SIOP Frontiers Series)
by Daniel R. Ilgen, Elaine D. Pulakos
ISBN 13: 9780787946258
Format: Hardcover (452 pages) Publisher: Jossey Bass Published: 26 Mar 1999
Masters of the Wired World: Cyber-space speaks out
by Anne Leer
ISBN 13: 9780273635598
Format: Hardcover (432 pages) Publisher: Financial Times/ Prentice Hall Published: 01 Aug 1998 Other Format: Paperback
Benchmarking Workout: A Toolkit to Help You Construct a World Class Organization (Financial Times Series)
by Tony. Bendell
ISBN 13: 9780273626350
Format: Paperback (240 pages) Publisher: Ft PrenticeHall Published: 30 Jun 1997
E-Business to the Power of 12: The Principles of .Competition
by Thomas Power, Mike Weber, Bryan Boswell
ISBN 13: 9780273650218
Format: Paperback (350 pages) Publisher: ft com Published: 19 Dec 2000
Lead with Vision: Manage the Strategic Challenge (Smart Strategies)
by John L. Thompson
ISBN 13: 9781861520975
Format: Paperback (180 pages) Publisher: Thomson Learning Published: 25 Sep 1997
Which MBA?: A Critical Guide to the World's Best Programmes
by George Bickerstaffe
ISBN 13: 9780273637103
Format: Paperback (544 pages) Publisher: Financial Times/ Prentice Hall Published: 16 Oct 1998
Entrepreneurs and Democracy: A Political Theory of Corporate Governance (Business, Value Creation, and Society)
by Pierre-Yves Gomez,Harry Korine
ISBN 13: 9780521856386
Format: Illustrated (350 pages) Publisher: Cambridge University Press Published: 22 May 2008