Strategic Customer Care: An Evolutionary Approach to Improving Customer Care and Profitability: An Evolutionary Approach to Increasing Customer Value and Profitability
by Stanley A. Brown
ISBN 13: 9780471643425
Format: Hardcover (320 pages) Publisher: Wiley Published: 15 Jul 1999
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The Egos Have Landed: Rise and Fall of Palace Pictures
by Angus Finney
ISBN 13: 9780749319465
Format: Paperback (336 pages) Publisher: Arrow Books Ltd Published: 17 Mar 1997
The Improvement Guide: A Practical Approach to Enhancing Organizational Performance (Jossey Bass Business & Management Series)
by Gerald J. Langley,Kevin M. Nolan,Clifford L. Norman,Lloyd P. Provost,Thomas W. Nolan
ISBN 13: 9780787902575
Format: Hardcover (400 pages) Publisher: Jossey Bass Published: 12 Jul 1996 Other Format: Illustrated
Everyday Negotiation: Navigating the Hidden Agendas in Bargaining (Jossey-Bass Business & Management)
by Deborah M. Kolb
ISBN 13: 9780787965013
Format: Paperback (401 pages) Publisher: Jossey-Bass Published: 30 Jan 2003
Shakespeare on Management
by Paul Corrigan
ISBN 13: 9780749428457
Format: Hardcover (256 pages) Publisher: Kogan page Published: 01 Jul 1999
Inspiring Women: How Real Women Succeed in Business
by Michelle Rosenberg
ISBN 13: 9781854584106
Format: Paperback (224 pages) Publisher: Crimson Publishing Published: 12 Nov 2007
The Wow Factory: Creating a Customer Focus Revolution in Your Business
by Paul Levesque
ISBN 13: 9780786303861
Format: Hardcover (175 pages) Publisher: McGraw-Hill Education Published: 01 Nov 1994
E-Myth Mastery: The Seven Essential Disciplines for Building a World-Class Company
by Michael E. Gerber
ISBN 13: 9780060723231
Format: Illustrated (464 pages) Publisher: Harper Business Published: 01 Feb 2007
Greening Business: Managing for Sustainable Development: 1 (Developmental Management)
by John Davis
ISBN 13: 9780631193159
Format: Paperback (224 pages) Publisher: John Wiley & Sons Published: 07 Apr 1994
Shakespeare on Management: Leadership Lessons for Today's Managers
ISBN 13: 9780749434564
Format: Paperback (260 pages) Publisher: Kogan Page Ltd Published: 01 Dec 2000
Smarter Ventures: A Survivor's Guide to Venture Capital Through the New Cycle
by Katharine Campbell
ISBN 13: 9780273654032
Format: Illustrated (319 pages) Publisher: FT PrenticeHall Published: 04 Sep 2003
Breaking Free: A Prescription for Personal and Organizational Change (Jossey-Bass Business & Management)
by David M. Noer
ISBN 13: 9780787902674
Format: Illustrated (288 pages) Publisher: Jossey-Bass Published: 06 Sep 1996