Implementing Metrics for IT Service Management: ITSM Library, An Implementation Guide, Book/CD Package (ITSM Library Introduction Guide)

Implementing Metrics for IT Service Management: ITSM Library, An Implementation Guide, Book/CD Package (ITSM Library Introduction Guide)

by David Smith (Author)

$90.53

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1 in stock

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Format: Paperback
Pages: 186
Publisher: VAN HAREN PUBLISHING
Published: 29 Aug 2008

ISBN 10: 9087531141
ISBN 13: 9789087531140