Modernizing Processes in Public Administrations: Process Management in the Age of e-Government and New Public Management (BPM Competence)

by JörgBecker (Author), Lars Algermissen (Author), ThorstenFalk (Author)

• New

  Hardcover
  2012

  $147.64

  This book describes a new process modelling approach for the public sector called the PICTURE method, which takes into account the specific characteristics of public administrations. It includes a step-by-step procedural model for applying the method.