Service Chain Management: Technology Innovation for the Service Business

Service Chain Management: Technology Innovation for the Service Business

by Christos Voudouris (Author), Gilbert Owusu (Author), RaphaelDorne (Author), David Lesaint (Author)

Synopsis

This book presents the latest innovations and technologies used to manage the operations of a service company. The viewpoints presented are based on the latest research as well as practical experience from BT, one of the largest European service providers.

$88.39

Quantity

20+ in stock

More Information

Format: Hardcover
Pages: 326
Edition: 1
Publisher: Springer
Published: 18 Dec 2007

ISBN 10: 3540755039
ISBN 13: 9783540755036