Collaborative Customer Relationship Management: Taking CRM to the Next Level

by D . Quinn Mills (Editor), Alexander H . Kracklauer (Editor), Dirk Seifert (Editor)

• Used

  Hardcover
  2003

  $5.96

  Driven by rapidly changing business environments and increasingly demanding consumers, many organizations are searching for new ways to achieve and retain a competitive advantage via customer intimacy and CRM.

• New

  Hardcover
  2003

  $117.74

  Driven by rapidly changing business environments and increasingly demanding consumers, many organizations are searching for new ways to achieve and retain a competitive advantage via customer intimacy and CRM.