by WojciechCellary (Editor), LouisE.Freund (Editor)
It covers a wealth of interrelated topics such as service engineering, service science, human-computer interaction, service usability, attitude and opinion assessment, servicescape design and evaluation, and training for service delivery.
Format: Paperback
Edition: 1st ed. 2018
Publisher: Springer
Published: 22 Sep 2017
ISBN 10: 3319604856
ISBN 13: 9783319604855