Advances in The Human Side of Service Engineering: Proceedings of the AHFE 2017 International Conference on The Human Side of Service Engineering, ... in Intelligent Systems and Computing)

Advances in The Human Side of Service Engineering: Proceedings of the AHFE 2017 International Conference on The Human Side of Service Engineering, ... in Intelligent Systems and Computing)

by WojciechCellary (Editor), LouisE.Freund (Editor)

Synopsis

It covers a wealth of interrelated topics such as service engineering, service science, human-computer interaction, service usability, attitude and opinion assessment, servicescape design and evaluation, and training for service delivery.

$162.37

Quantity

10 in stock

More Information

Format: Paperback
Edition: 1st ed. 2018
Publisher: Springer
Published: 22 Sep 2017

ISBN 10: 3319604856
ISBN 13: 9783319604855