Advances in The Human Side of Service Engineering: Proceedings of the AHFE 2017 International Conference on The Human Side of Service Engineering, ... in Intelligent Systems and Computing)

by WojciechCellary (Editor), LouisE.Freund (Editor)

• New

  Paperback
  2017

  $169.12

  It covers a wealth of interrelated topics such as service engineering, service science, human-computer interaction, service usability, attitude and opinion assessment, servicescape design and evaluation, and training for service delivery.