Advances in The Human Side of Service Engineering: Proceedings of the AHFE 2016 International Conference on The Human Side of Service Engineering, ... in Intelligent Systems and Computing)

by Waldemar Karwowski (Editor), Tareq Z. Ahram (Editor)

• New

  Paperback
  2016

  $204.01

  It covers a wealth of interrelated topics such as service engineering, service science, human-computer interaction, service usability, attitude and opinion assessment, servicescape design and evaluation, and training for service delivery.