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Evaluation of the Military OneSource Call Center in Select Groups of Callers: Call Quality, Call Outcomes, and Caller Satisfaction

Evaluation of the Military OneSource Call Center in Select Groups of Callers: Call Quality, Call Outcomes, and Caller Satisfaction

by Lisa H. Jaycox (Author), Erika Litvin Bloom (Author), Thomas E. Trail (Author)

$26.45

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20+ in stock

More Information

Format: Paperback
 Pages: 86
 Publisher: RAND Corporation
Published: 31 Jul 2021
ISBN 10: 197740653X
ISBN 13: 9781977406538