by JanGillett (Author)
Making your work work is based on Gilletts forty years experience in leading and managing across many different organisations. Addressed to every manager, it fills the gap between the self-help guides that concentrate on attitudes and behaviours, and the quality improvement (six sigma/lean) books that emphasise techniques. It provides practical methodologies that are based upon four key foundations Dr. W Edwards Demings System of Profound Knowledge. These foundations have underpinned performance revolutions across Europe, Asia and North America, as illustrated by organisations as diverse as the motor industry, pharmaceuticals, banking and the health sector. Making your work work will be useful to individual managers who want to develop their approach to carrying out their own responsibilities, and is equally valuable to more senior managers who wish to lead an organisation toward a comprehensive transformation in culture and performance.
Format: Paperback
Pages: 224
Edition: 1
Publisher: Infinite Ideas
Published: 17 Mar 2014
ISBN 10: 1908984201
ISBN 13: 9781908984203